Jobs at Smithers - Medical Device Testing

Conduct CMMC assessments for Defense Industrial Base manufacturers, evaluate cybersecurity compliance, document findings, prepare audit reports, maintain assessment schedules and credentials, communicate with clients, and support process improvement and sales activities.

Plans and executes marketing initiatives supporting growth and sales objectives for information security services. Manages website, social media, email campaigns, SEO, lead generation, events, PR content, marketing analytics, and CRM data. Identifies buyer personas, conducts outbound prospecting, follows up on inquiries, supports the sales process, and reports on campaign effectiveness. Collaborates with sales, technical, and global marketing teams while ensuring brand compliance.

Coordinates office administration for a packaging and materials testing laboratory. Responsibilities include client communication, issuing reports and proposals, maintaining the CRM, supporting financial administration, initiating invoices, processing purchase orders, assisting with credit checks and payments, covering reception, and managing stock and supplier orders. Requires strong Microsoft Office skills, professional communication, attention to detail, organization, and deadline management.

Manage customer ledgers, review aged debt, prioritize collections, and identify credit risks. Respond to customer queries, maintain customer account records, collaborate with internal teams, support month-end close and reporting, and assist with VAT information and returns. The role requires accuracy, organization, strong communication, analytical thinking, customer service skills, and the ability to work independently while following procedures.

Conduct polymer material test programs, coordinate with senior testing staff, assist in developing new test methods, and help maintain and organize testing equipment. The role supports client projects involving failure diagnosis, design optimization, process optimization, stress and fatigue testing, mechanical properties, environmental exposure, and accelerated aging.

Generate new business opportunities for Information Security Services through outbound prospecting (calls, email, social), qualify leads, schedule meetings, track activity in CRM, and meet lead-generation KPIs while collaborating with Sales and Marketing.

Lead end-to-end production of B2B conferences: research industry trends, craft commercially viable agendas, secure high-profile speakers, manage budgets/timelines, collaborate with sales/marketing, and grow event portfolio to drive revenue and strategic growth.

Lead and execute polymer materials test programmes, liaise with clients, design and build test rigs, develop new test methods, produce quality data and technical reports, and support equipment maintenance and organisation.

Perform third-party management system assessments and certification activities across quality, environmental, OHS, automotive, aerospace, medical device, and information security standards. Verify conformance to standards and accreditation requirements, prepare audit reports, maintain impartiality, and build client relationships while ensuring certification schemes meet industry and internal procedures.

The Project Manager will develop and lead testing programs, build client relationships, and provide technical support and leadership in the materials testing business.

The Senior Conference Producer will lead B2B conference production, develop agendas, secure speakers, and manage event execution, contributing to strategic growth plans.