Jobs at Smithbucklin

Provide administrative and project support for membership, education, volunteer engagement, and financial activities. Manage member inquiries, webinars, event logistics, databases, transactions, AP/AR, and marketing updates while identifying process improvements.

Develop and implement marketing plans and collateral across channels for association clients. Manage website updates, email campaigns and analytics, social media updates, budgets, project schedules, and junior team workflows. Support client outreach and identify affiliation opportunities to meet objectives.

Support integrated marketing campaigns across email, web, social, paid media, and sales. Conduct audience and campaign research, analyze performance, build reports and recommendations, manage campaign setup and calendars, write and proofread on-brand content, coordinate cross-functional teams, and optimize campaign performance through testing and segmentation.

Support membership and volunteer engagement for association clients by managing communications, committee logistics, meeting minutes, action item tracking, membership database tasks, and program operations. Coordinate virtual/hybrid/in-person events, assist client teams with projects, monitor deliverables, conduct research on industry trends, and provide administrative and reporting support to advance organizational priorities.

Manage end-to-end HR operations including data entry, auditing HRIS, onboarding communications, new-hire documentation (I-9s, background checks), recurring and ad-hoc reporting, interview scheduling, SOP maintenance, and employee-facing HR support to ensure compliance and a positive employee experience.

Coordinate and administer talent development programs, manage LMS and course logistics, support onboarding and performance management, track certifications and invoices, partner with HR and vendors, and create process documentation and participant reporting.

Lead ISTAT's membership strategy and operations, manage a membership team, own the AMS, improve member experience and processes, partner with volunteers and cross-functional teams, and run the mentoring program.

Lead integrated growth marketing for Smithbucklin and 360 Live Media, designing and executing multi-channel campaigns to drive brand awareness, qualified leads, and pipeline growth. Manage content, digital, paid media, email, events and marketing operations; measure performance, optimize funnels, and report KPIs. Partner with business development and executives, improve systems and workflows, and coach a small marketing team to deliver scalable, data-driven results.

Support client marketing and communications by drafting and distributing content for email, websites, and social media; developing collateral from copy to production; managing distribution lists, production schedules, and content calendars; and updating client websites. Collaborate with teams to meet deadlines and manage multiple projects.

Design, deliver, and improve learning and leadership development programs. Partner with HR and business leaders to assess needs, facilitate virtual and in-person sessions, analyze program data, build learning materials, and measure impact to drive continuous improvement.

Manage and execute content marketing across print and digital channels. Edit, proof, and produce client publications; oversee production schedules, budgets, ad sales support, and collaborate with account teams, writers, designers, sponsors, and volunteer editors.

Support member and volunteer relations, provide customer service for education and certification processes, maintain databases and reports, assist with financial tasks (dues, AP/AR), review marketing collateral, and help prepare conferences and meetings.

Support association clients by managing membership lifecycle (recruitment, renewals, retention), handling certification and volunteer interactions, maintaining databases and financial tasks (AP/AR), producing communications and website updates, coordinating committees, and assisting with meetings and conference exhibits.

Lead day-to-day project execution for client accounts: manage timelines, budgets, deliverables, and cross-functional teams; run client meetings; draft presentations and reports; perform QA; mentor junior staff; identify process improvements and support strategic initiatives.

Drive membership growth through prospecting, consultative sales, and pipeline management. Manage outreach via phone, email, LinkedIn and events, use Salesforce/CRM for forecasting and reporting, collaborate with marketing and operations, analyze trends to improve conversion, represent clients at events, and ensure smooth onboarding and member service.

Lead the ISTAT Foundation as chief staff officer, translating board strategy into operational plans, overseeing governance, fundraising, programs, finance, communications, and stakeholder relationships to professionalize and scale the organization.

Execute full-cycle recruiting across multiple functions and locations, source passive candidates, manage interviews and offers, build talent pipelines, maintain metrics and reporting, leverage ATS and AI-enabled sourcing tools, support employer branding and process improvements, and represent the company at events and career fairs.

Coordinate educational program planning for multiple clients including project management, speaker/vendor relations, content development, on-site execution, committee liaison, volunteer management, financial monitoring, and year-round program administration.

Coordinate exhibitor and sponsor relationships for trade shows, supporting pre-show and onsite execution, vendor/contracts review, floor plans, sponsorship fulfillment/tracking, ROI reporting, and cross-team collaboration to improve processes and attendee/exhibitor experiences.

Lead end-to-end delivery of conferences and events for assigned clients, including strategy, project and financial management, vendor and supplier oversight, housing and AV coordination, on-site execution, reporting, and stakeholder communication. Manage budgets, schedules, RFPs, volunteer committees, and risk mitigation to ensure event objectives are met.