Jobs at Smithbucklin

Serve as a product-focused technology analyst for association SaaS platforms (AMS/CRM/event/engagement). Lead implementations, gather requirements, configure and test systems, manage vendor issues, drive adoption and optimizations, support integrations, create knowledgebase and best practices, and act as a client-facing trusted advisor.

Support association membership and volunteer engagement by managing membership requests, serving as staff liaison to committees, coordinating surveys and awards, maintaining databases and websites, supporting advocacy projects, and assisting with board and committee meeting preparation.

Support member and volunteer relations, provide administrative and project support, maintain databases and rosters, coordinate financial tasks (dues, AP/AR), assist with event and meeting preparation, and serve as staff liaison to member committees.

Coordinate development and delivery of year-round and conference education programs. Support instructional design, virtual/online learning, committee management, speaker training, LMS and certification tracking, abstract management, and client communication. Manage multiple projects, meet deadlines, and travel up to 10% for events and meetings.

Support client marketing and communications by drafting and distributing content for email, websites, and social media; develop marketing collateral; manage distribution lists, production schedules, and content calendars; and update client websites. Collaborate with teams to meet deadlines and manage multiple projects while supporting branding, PR, and event marketing efforts.

Supports association clients by drafting and distributing email, website, and social content; developing marketing collateral; managing distribution lists, production schedules, and content calendars; and updating client websites. Collaborates on marketing strategy and meets deadlines while traveling up to 5%.

Lead strategic and operational management of I.C.E. accreditation programs, oversee standards and application processing, manage budgets and volunteers, grow services and partnerships, develop marketing and policy outreach, supervise a small team, and represent the organization externally. Requires balancing strategic planning with hands-on operations and occasional travel (3–5 meetings/year).

Lead delivery and operations of client certification programs, including strategy support, exam development and delivery, accreditation, vendor and financial management, project planning, stakeholder reporting, team coaching, and continuing education oversight.

Support association membership lifecycle: research and recruit prospective members, manage recruitment pipeline and outreach campaigns, onboard and engage members, support volunteer and board relations, track results, and maintain AMS records to meet revenue goals.

The Education Coordinator supports and grows educational programs at ICE, coordinating logistics for events, managing content, and enhancing learner experiences.

The Vice President of Marketing & Communications leads strategic vision and operational excellence, manages a large team, and enhances client engagement through innovative marketing strategies.

The coordinator will develop and implement marketing plans, manage communications, create marketing collateral, and track project budgets. They will also handle social media updates and coordinate junior team members' work.

Lead business development initiatives by building relationships with clients, managing sales processes, and shaping strategies for proposals and presentations.

The Senior Associate supports nonprofit volunteers and members by managing member relationships, database maintenance, and administrative tasks, ensuring smooth operations and communication.

The Head of Corporate Communications leads internal and external communication strategies, ensuring alignment of the company's narrative, advises executives, manages media relations, and develops engaging content while supporting employee engagement and brand visibility.

The Design Solutions Specialist creates engaging presentations and digital content using PowerPoint and M365 tools, enhancing client communications through design and automation.

The Membership & Operations Associate supports nonprofit volunteers and members, provides customer service, manages databases, and coordinates financial projects and events.

The Senior Coordinator manages membership operations including strategy, financial management, communications, and logistical arrangements for associations while supporting the Board and committees.

The Director of Membership and Operations will enhance operations, increase member value, and ensure performance for the Vacation Rental Management Association, focusing on strategy, membership growth, data integrity, financial oversight, and staff leadership.

The Marketing and Communications Coordinator will develop and implement marketing plans, manage projects, create content, track budgets, and assist junior team members for client organizations in the nonprofit sector.