Teams at Smithbucklin

Support association clients by managing member relations, providing administrative and project support, maintaining databases and website content, coordinating financial tasks (dues, AP/AR), producing member communications, and assisting with event and meeting preparation.

Support association membership and volunteer relations by handling member requests, customer service for continuing education and certificants, database maintenance and reporting, administrative and project support, and coordination of financial tasks including membership dues, registration, and AP/AR.

Lead and manage workstreams on multi-phase association consulting engagements, conduct interviews and focus groups, develop research-informed recommendations, produce executive-ready deliverables, and support facilitation. Contribute to knowledge management, refine methodologies, and collaborate across teams while maintaining client communication and meeting timelines. Travel and hybrid office presence required.