Teams at Smith

Tests and deploys eCommerce promotions across regions, troubleshoots production issues, supports bug fixes and releases, maintains site data, and collaborates with cross-functional teams to ensure reliable commerce operations.

Leads architecture, development, customization, integration, and implementation of SAP Commerce Cloud solutions. Creates technical specifications and data models, conducts code reviews, leads Scrum sessions, estimates work, configures data imports, and ensures timely delivery. Collaborates with clients, solution architects, project managers, and developers while mentoring junior team members and serving as an SAP Commerce Cloud technical authority.

Leads enterprise analytics strategy, measurement frameworks, KPI development, dashboards, reporting, and insights for B2B commerce, marketing, and customer experience clients. Oversees analytics implementations across web, commerce, CRM, CDP, BI, and data platforms; mentors analysts and consultants; manages data quality and governance; leads executive client discussions, workshops, proposals, and business growth opportunities.