Jobs at Smarty

Manage core HR and employee experience activities, including full-cycle recruiting, HRIS administration, onboarding and offboarding, employee inquiries, compliance records, benefits administration, performance management support, compensation processes, and engagement initiatives. This full-time onsite role also maintains confidential personnel records and advises hiring managers on HR processes.

Provides technical customer support for API-based SaaS products. Responsibilities include troubleshooting product and configuration issues, applying JavaScript knowledge to explain technical details, communicating clearly with customers, and collaborating with teammates to improve support processes.

Own web analytics instrumentation across websites and applications using Google Tag Manager, GA4, and JavaScript dataLayers. Configure event and conversion tracking, debug implementations, build dashboards and reports, establish analytics standards, and translate business questions into measurable insights. Collaborate with marketing, product, and frontend engineering teams to improve data quality, reporting, and measurement strategy.

Designs, builds, and maintains scalable data pipelines, ELT workflows, dbt models, and AWS data lakehouse infrastructure. Manages Airbyte ingestion, Python pipelines, AWS orchestration and serverless services, infrastructure as code, monitoring, and data quality. Partners with analysts to support Power BI reporting and documents architecture and operational processes.

Senior Product Manager responsible for product strategy, roadmap development, and end-to-end ownership of location intelligence products, including address validation, geocoding, and enrichment. The role involves writing requirements, defining success metrics, analyzing product data, researching user needs, and collaborating with engineering, marketing, sales, UX, and customer support. This is an onsite position in Orem, Utah.

Generate qualified leads for the sales pipeline through phone, email, and social media outreach. Use consultative selling to build prospect relationships, conduct needs assessments, explain Smarty’s SaaS solutions, document activity in the CRM, and coordinate appointments, demos, and introductions. Attend occasional trade shows and conferences while becoming a subject matter expert on address validation, geocoding, and data enrichment offerings.

Lead and scale Smarty’s B2B SaaS sales organization by owning sales strategy, team growth, pipeline forecasting, budgeting, sales processes, compensation, enablement, and revenue performance. Partner with executive leadership, Marketing, Product, Customer Success, HR, and Finance to drive predictable growth across address validation, geocoding, and data enrichment solutions. The role is onsite in Orem, Utah.