Jobs at SmartRent

Build and maintain multi-region AWS infrastructure using Terraform, CI/CD pipelines, containerized platforms, and observability tooling. Support IoT data pipelines and AI/LLM feature rollouts while implementing AIOps, predictive analytics, automated incident response, self-healing infrastructure, auto-scaling, and cost optimization. Participate in a 24/7 on-call rotation and collaborate with engineering, operations, and security teams.

Lead and mentor National Sales Directors across U.S. territories, execute go-to-market strategy, drive enterprise SaaS and IoT revenue, manage key customer pursuits and negotiations, oversee forecasting and pipeline reporting, and collaborate cross-functionally to improve growth and customer lifecycle outcomes.

Designs and develops scalable software across IoT, web, mobile, backend, and AI product teams. Responsibilities include architecting features, writing Elixir, React, and React Native code, building REST and GraphQL APIs, integrating hardware, optimizing high-volume event systems, refactoring legacy systems, conducting code reviews, mentoring engineers, and delivering secure, maintainable solutions.

Leads the strategy, roadmap, research, and delivery of enterprise data, analytics, reporting, and AI/ML products. Partners with data engineering, data science, ML, design, and business teams to define requirements, build predictive models and analytics tools, measure adoption, ensure compliance, resolve escalations, and mentor product managers. Requires strong product management, data architecture, customer research, technical fluency, and people leadership experience.

Design and implement technical solutions for rental housing clients, including custom integrations, product pilots, and implementation support. Manage client relationships, project plans, requirements, risks, ticket queues, and stakeholder communications. Collaborate with product, engineering, account management, and field operations teams to deliver architectural solutions aligned with business goals. Analyze data, document best practices, support account expansion, educate stakeholders, and apply AI tools and prompt engineering to improve implementation and client-facing deliverables.

Manage and grow a portfolio of enterprise clients by leading onboarding, driving adoption, conducting quarterly business reviews, documenting communications in CRM, coordinating cross-functional implementation, identifying upsell opportunities, and ensuring client retention and satisfaction.