Teams at SmartBear

Manage and grow customer relationships to drive retention and lifetime value. Promote product adoption, identify upsell and cross-sell opportunities, monitor product experience, and provide consultative recommendations to improve customer success and license utilization.

The Product Owner will manage the product backlog for Swagger, collaborating with various teams to enhance API lifecycle experiences and incorporate AI into workflows.

Support enterprise customers adopting BugSnag by partnering with Sales to deliver technical discovery, demos, and proofs-of-concept; provide integration guidance, troubleshoot application stability issues, and collaborate with Product, Engineering, and Customer Success to share feedback and improve observability solutions.