Jobs at Smappee

Support the international sales team across the full sales and order process: draft proposals and quotations, manage CRM and orders, coordinate with supply chain and warehouse for fulfillment, handle partner communications and aftercare to build lasting partner relationships.

Drive Smappee's expansion into Germany by identifying market opportunities, building client and partner relationships, executing market-entry strategies, supporting project rollouts, negotiating contracts, and reporting progress while coordinating with HQ teams.

Lead and scale Smappee's Partner Academy by developing learning journeys, certification frameworks, and technical enablement content. Manage the academy platform and training delivery, collaborate cross-functionally, maintain documentation, and measure enablement impact to drive partner sales, installation, and support success.

Drive business growth in Wallonia by prospecting and closing partnerships with installers, CPOs, facility managers and real estate professionals. Manage full sales cycle, maintain CRM and pipeline, analyse customer needs to propose EV charging solutions, monitor market trends, and participate in regular HQ sales meetings.

Provide first- and second-line IT support, manage employee IT lifecycle (onboarding/offboarding), control application/system access, provision devices via MDM, monitor networks and Microsoft 365, drive IT projects and policy implementation, maintain operations documentation, train users, and coordinate managed-service partnerships as the IT function scales.

Own and grow the Netherlands territory by prospecting and closing B2B partnerships in the EV charging ecosystem. Manage full sales cycle, maintain CRM pipeline, analyse customer needs, propose tailored charging solutions, and convert opportunities into long-term commercial wins while collaborating with local office and frequent client visits.

Provide 2nd-line technical support to B2B installers and partners for Smappee EV charging and energy products. Troubleshoot installations, debug hardware/software, analyze communication protocols (Modbus, MQTT, OCPP), collect customer feedback, and collaborate with R&D and Sales to improve products and documentation.