Jobs at Slice

Handle high-volume inbound and outbound calls from customers and pizzerias, respond to email inquiries using templates, provide accurate product information, and resolve questions and complaints promptly. Make decisions about refunds and promotional codes, collaborate with the Customer Support team, maintain product knowledge, and contribute to requested side projects. The role includes afternoon and night shifts, weekends, and holidays.

As a Territory Manager, you'll build relationships with local pizzerias to enhance profitability through Slice's services, focusing on customer engagement and tailored sales strategies.

As a Territory Manager, you will build relationships with pizzeria owners, helping them leverage Slice's services to increase profitability. The role involves acquiring new partners and tailoring solutions to meet their specific needs.

Outside territory sales role responsible for acquiring and expanding relationships with independent pizzerias across Western Chicagoland. Drive adoption of Slices Family Membership (POS, online and phone ordering, discounts), meet shop owners in-person, identify needs, provide tailored solutions, and maximize partner profitability through ongoing coaching and relationship management.

Territory Manager responsible for full-cycle outside sales to acquire and expand relationships with local pizzerias in the Escondido–Mission Viejo territory. Meet owners in-person, recommend Slice solutions (POS, online/phone ordering, discounts), drive Family Membership adoption, and maximize shop profitability. Majority of time spent traveling within assigned territory.

Partner with R&D leaders to build high-performing technical teams by advising on performance management, organizational design, talent planning, employee relations, change management, and cross-functional People programs. Coach managers, run talent reviews, use people data to inform decisions, and support workforce planning across multiple countries.

Lead a services engineering team to deliver backend systems, APIs, integrations, and operational excellence. Define measurable customer outcomes, guide technical direction across Python/Go/Ruby services, improve reliability, observability, and performance, hire and coach engineers, and collaborate with Product, Design, Data, and Operations to drive impactful results.

Design, build, and operate scalable backend services (primarily Python/Flask) for restaurant partners. Own projects end-to-end, identify high-impact opportunities, collaborate across product/design, ensure quality, monitoring, and performance at scale.

Build and launch backend features and services using Python/Flask and other technologies, own projects end-to-end, identify high-impact improvements, collaborate with product and design, ensure quality, testing, monitoring, and production reliability for services at scale.

Lead and grow a services engineering team owning backend systems, APIs, integrations, and operational reliability. Partner with product and operations to define customer-focused outcomes, drive technical direction across Python/Go/Ruby services, improve execution standards, remove blockers, and develop engineers. Measure success by customer value, system health, and team performance.

Lead execution and architecture of multi-channel CRM programs in Braze for both consumers and shop owners. Build and maintain Canvas flows, segmentation, subscription logic, and message personalization using HTML/CSS/Liquid. Collaborate with data and engineering to enable automation, run campaign QA, and apply incrementality methods (holdouts/control logic).

The Customer Experience Representative supports restaurant partners by handling phone orders, resolving issues, and documenting interactions to ensure a high-quality customer experience.

The Customer Experience Representative supports restaurant partners by handling phone orders and resolving customer issues, ensuring accurate documentation and high-quality service.

As a Customer Experience Representative, you'll manage inbound calls, process orders, and ensure excellent customer service to restaurant partners while meeting performance targets.

Lead multiple engineering teams owning the internal developer platform, CI/CD, cloud infrastructure, observability and developer tooling. Define technical strategy, remove development friction, improve developer productivity, coach managers, influence architecture, and deliver scalable platform capabilities in a distributed, remote-first organization.

Provide broad in-house legal counsel across commercial contracting, FinTech/payments, employment, IP, product/privacy, litigation, and corporate governance. Build legal processes, draft templates, manage outside counsel, advise on AI tool governance, and support M&A and global compliance as Slice scales.