Jobs at Slice

The Workforce Management Analyst forecasts demand, builds staffing plans, optimizes schedules, tracks performance metrics, and manages payroll reporting to ensure service levels are met efficiently.

The Customer Experience Representative supports restaurant partners by handling phone orders, resolving issues, and documenting interactions to ensure a high-quality customer experience.

The Customer Experience Representative supports restaurant partners by handling phone orders and resolving customer issues, ensuring accurate documentation and high-quality service.

As a Customer Experience Representative, you'll manage inbound calls, process orders, and ensure excellent customer service to restaurant partners while meeting performance targets.

Lead multiple engineering teams owning the internal developer platform, CI/CD, cloud infrastructure, observability and developer tooling. Define technical strategy, remove development friction, improve developer productivity, coach managers, influence architecture, and deliver scalable platform capabilities in a distributed, remote-first organization.

As a Territory Manager, you will build relationships with pizzeria owners, helping them leverage Slice's services to increase profitability. The role involves acquiring new partners and tailoring solutions to meet their specific needs.

As a Territory Manager, you'll build relationships with local pizzerias to enhance profitability through Slice's services, focusing on customer engagement and tailored sales strategies.

Provide broad in-house legal counsel across commercial contracting, FinTech/payments, employment, IP, product/privacy, litigation, and corporate governance. Build legal processes, draft templates, manage outside counsel, advise on AI tool governance, and support M&A and global compliance as Slice scales.

The Customer Experience Representative supports restaurant partners by handling calls and orders, resolving issues, and ensuring accurate documentation to deliver quality customer experiences.

Partner with R&D leaders to build high-performing technical teams by advising on performance management, organizational design, talent planning, employee relations, change management, and cross-functional People programs. Coach managers, run talent reviews, use people data to inform decisions, and support workforce planning across multiple countries.

Lead a services engineering team to deliver backend systems, APIs, integrations, and operational excellence. Define measurable customer outcomes, guide technical direction across Python/Go/Ruby services, improve reliability, observability, and performance, hire and coach engineers, and collaborate with Product, Design, Data, and Operations to drive impactful results.

Design, build, and operate scalable backend services (primarily Python/Flask) for restaurant partners. Own projects end-to-end, identify high-impact opportunities, collaborate across product/design, ensure quality, monitoring, and performance at scale.

Build and launch backend features and services using Python/Flask and other technologies, own projects end-to-end, identify high-impact improvements, collaborate with product and design, ensure quality, testing, monitoring, and production reliability for services at scale.

Own end-to-end US payroll for 300+ employees, ensuring accurate biweekly/semi-monthly processing, multi-state compliance, deductions and garnishments, benefits and 401(k) reconciliation, payroll reporting and GL reconciliations, and support year-end activities. Lead migration from UKG Pro to ADP and integrate HiBob, drive process improvements, and collaborate with People, Finance, and external vendors.

Lead a small team of key account managers, manage a portfolio of high-value restaurant accounts, handle escalations and cancellations, ensure proactive support and success checklists, mentor team members, collaborate cross-functionally, and drive retention and growth.

Lead and coach territory managers to acquire and upsell independent pizzerias, define and execute regional sales strategy, collaborate with GTM and product teams, and drive territory growth through field coaching, hiring, and performance management.

As a Territory Manager at Slice, you'll build relationships with local pizzerias, helping them utilize Slice's services to boost profitability, primarily through in-person visits and a sales approach tailored to each shop's needs.

Lead and grow a services engineering team owning backend systems, APIs, integrations, and operational reliability. Partner with product and operations to define customer-focused outcomes, drive technical direction across Python/Go/Ruby services, improve execution standards, remove blockers, and develop engineers. Measure success by customer value, system health, and team performance.

Lead execution and architecture of multi-channel CRM programs in Braze for both consumers and shop owners. Build and maintain Canvas flows, segmentation, subscription logic, and message personalization using HTML/CSS/Liquid. Collaborate with data and engineering to enable automation, run campaign QA, and apply incrementality methods (holdouts/control logic).

As a Territory Manager, you will build strong relationships with local pizzerias, help them leverage Slice's services, and manage a full-cycle sales process within your territory. Your role involves acquiring new customers and expanding existing partnerships, with a focus on maximizing the benefits of Slice's offerings and conducting in-person meetings.