Jobs at Slice

Build and evolve Slice’s Internal Developer Platform to improve developer experience, reliability, security, and operational efficiency. Responsibilities include creating self-service tooling in Python, implementing ArgoCD GitOps workflows, improving Kubernetes and CI/CD platforms, leveraging generative AI, enhancing Datadog observability, and partnering with engineering teams to reduce operational toil and cognitive load.

Lead Slice’s DevEx Deploy & Run team, overseeing internal developer platforms, Kubernetes infrastructure, GitOps workflows, CI/CD, cloud infrastructure, observability, and developer tooling. The manager will set technical direction, improve deployment reliability and developer productivity, build scalable self-service capabilities, develop engineers, and partner across engineering to drive platform adoption and operational excellence.

Build and launch scalable backend features and services for restaurant partners using Python and Flask. Own projects end-to-end, collaborate with product and engineering teams, identify high-impact opportunities, and maintain reliable production systems through testing, monitoring, logging, and DevOps practices. The role supports distributed agile collaboration and welcomes associate, intermediate, and senior candidates.

Build and launch scalable backend features and services for restaurant partners. Own projects end to end, collaborate with product and engineering teams, identify high-impact technical opportunities, and maintain reliable production systems through testing, monitoring, logging, and DevOps practices. The role uses Python and Flask primarily, with flexibility to work in Go, Ruby, and other technologies on a distributed remote team.

Onboard restaurant partners to Slice’s Phone product, serve as an escalation point, handle inbound calls, process orders, and ensure accurate order transmission. Build strong partner relationships, collaborate cross-functionally, resolve complex issues, and deliver seamless customer experiences while working evening and overnight onsite shifts.

Lead Slice’s Developer Experience Deploy & Run team, overseeing internal developer platforms, GitOps workflows, Kubernetes infrastructure, CI/CD pipelines, cloud infrastructure, and developer tooling. Set technical direction, improve deployment reliability and developer productivity, establish reusable self-service systems, and raise operational standards. Hire, coach, and retain platform engineers while partnering with engineering teams across multiple regions to drive platform adoption and reduce infrastructure-related friction.

Own the onboarding and go-live process for online ordering shops, including configuration, hardware and software setup, customer training, early lifecycle support, and adoption. Manage partner portfolios, identify account risks, prevent churn, and uncover retention and expansion opportunities. Build relationships with shop owners, resolve issues, provide responsive support, and share partner feedback cross-functionally with Sales, Data Entry, Menu, and other teams.

Provide day-to-day People Operations support across employee lifecycle processes, documentation, employee data, audits, and high-volume requests. Improve internal support through workflows, knowledge bases, self-service, automation, and AI. Partner with People, Payroll, Finance, IT, and other teams while supporting employees across the Balkans and identifying recurring issues and process improvements.

Partner with R&D leaders to build high-performing technical teams by advising on performance management, organizational design, talent planning, employee relations, change management, and cross-functional People programs. Coach managers, run talent reviews, use people data to inform decisions, and support workforce planning across multiple countries.

Build and launch backend features and services using Python/Flask and other technologies, own projects end-to-end, identify high-impact improvements, collaborate with product and design, ensure quality, testing, monitoring, and production reliability for services at scale.

Lead and grow a services engineering team owning backend systems, APIs, integrations, and operational reliability. Partner with product and operations to define customer-focused outcomes, drive technical direction across Python/Go/Ruby services, improve execution standards, remove blockers, and develop engineers. Measure success by customer value, system health, and team performance.