Jobs at Slice

Leads engineering teams responsible for backend services, APIs, integrations, and operational capabilities. Owns customer and business outcomes, guides technical architecture, improves reliability and performance, develops engineers, and establishes high execution standards. Partners with Product, Design, Data, and Operations to turn ambiguous problems into clear direction and valuable improvements. The role requires hands-on technical judgment across Python, Go, Ruby, distributed systems, cloud infrastructure, and production operations.

Build internal tooling, services, and APIs for provisioning and managing databases, queues, caches, and data platforms. Automate migrations, upgrades, access, backups, and restores; manage Terraform infrastructure and CI/CD; improve observability and reliability; support production systems and on-call operations; and advise engineering teams on schemas, migrations, query performance, and ORM usage. Develop generative AI-enabled internal services while promoting secure, reliable, self-service platform adoption.

Build and launch scalable backend features and services for restaurant partners. Own projects end to end, collaborate with product and engineering teams, identify high-impact technical opportunities, and maintain reliable production systems through testing, monitoring, logging, and DevOps practices. The role uses Python and Flask primarily, with flexibility to work in Go, Ruby, and other technologies on a distributed remote team.

Own the onboarding and go-live process for online ordering shops, including configuration, hardware and software setup, customer training, early lifecycle support, and adoption. Manage partner portfolios, identify account risks, prevent churn, and uncover retention and expansion opportunities. Build relationships with shop owners, resolve issues, provide responsive support, and share partner feedback cross-functionally with Sales, Data Entry, Menu, and other teams.