Jobs at SKYTRAC

Designs, develops, integrates, tests, and supports client-facing front-end and back-end software. Responsibilities include software architecture, requirements and specification development, solution estimation, microservices development, code review, CI/CD implementation, automated testing, and improving software design practices. The role requires collaboration with stakeholders and ownership across the full software development lifecycle.

Administers and optimizes servers, networks, cloud platforms, applications, cybersecurity controls, backups, and end-user systems. Serves as the Tier 3 escalation point, leads infrastructure upgrades and deployments, manages disaster recovery and business continuity, mentors junior staff, and advises leadership on technology standards, roadmaps, and risk. The role is based on-site in Ottawa and includes after-hours on-call leadership.

Manage customer collections, resolve AR inquiries via CRM, process and reconcile invoices and payments, maintain accurate billing records, produce AR reporting, support credit card processing, and provide administrative backup across office locations while identifying process improvements.

Coordinate and manage concurrent STC development programs: schedule and certification planning, stakeholder communication, documentation control, action tracking, risk management, and support proposal and compliance activities to keep engineering teams focused on technical work.

Lead SKYTRAC's social media, content, and digital marketing efforts: plan and produce content, manage content calendar, execute SEO and paid campaigns, support trade shows and sales enablement, create branded marketing materials, and report on performance with actionable recommendations.