Jobs at Sitemate

Qualify and route inbound leads across self-service and inside-sales channels using phone, email, live chat, Slack, and Salesforce. Engage prospects, book and complete product demonstrations, meet monthly quotas, and maintain organized, prioritized workflows. The role suits ambitious, resilient communicators interested in SaaS sales and offers a potential path to Account Executive within 9–12 months based on performance.

Qualify and route inbound leads through self-service and inside-sales channels using phone, email, live chat, Slack, and Salesforce. Engage prospects, book and complete product demonstrations, manage high-volume tasks, and meet monthly performance targets. The role requires strong communication, organization, prioritization, resilience, and willingness to learn SaaS and construction-industry terminology. Successful performance can lead to an Account Executive role within 9–12 months.

Build and ship full-stack web and mobile features across frontend, backend, and production systems. Collaborate with product and design, use AI-powered development tools, fix bugs, improve stability, investigate production issues, and progressively take ownership of end-to-end delivery. The role provides mentorship and structured development while working with TypeScript, React, Node.js, Angular, MongoDB, AWS, and mobile technologies.

Leads Sitemate’s global People Operations function, including payroll, employee lifecycle, talent acquisition, IT provisioning, compliance, compensation, performance, engagement, and learning programs. Designs the People Operations architecture, builds AI agents and automations, creates self-service manager playbooks, manages people data and reporting, and leads a team of two. Partners with executive, finance, legal, and department leaders while handling complex employee relations, organizational design, calibration, promotion, and succession decisions.

Leads Sitemate’s global People Operations function, including payroll, employee lifecycle, talent acquisition, IT provisioning, compliance, compensation, performance, engagement, and learning programs. Designs people systems and frameworks, builds AI agents and automations, creates manager self-service playbooks, and leads a team of two. Partners with Finance, Legal, the CEO, and department leaders on workforce planning, organizational design, employee relations, and people data.

Lead Sitemate’s global marketing and demand-generation function across performance marketing, content, product marketing, design, social media, and marketing operations. Own pipeline and MQL performance, attribution, paid acquisition, SEO/AEO, content strategy, marketing infrastructure, team structure, budgeting, and operating cadence. Partner with the CEO, VP of Growth, Sales, Customer Success, Product, and Engineering while personally making campaign and channel decisions and driving AI adoption across marketing.

Manage approximately 200 SMB SaaS accounts, driving renewals, upsells, and cross-sells through structured account reviews and proactive outreach. Identify workflow gaps, position relevant products, manage pricing and contracting, maintain CRM hygiene and forecasts, and collaborate with Customer Success, Account Executive, and Product teams. The role requires balancing high-volume account activity with meaningful commercial opportunities and owning revenue outcomes.

Manage a portfolio of SMB customers post-sale, leading onboarding, activation, training, adoption, and retention efforts. Monitor account health, identify churn risks and expansion opportunities, recommend workflows, and maintain proactive customer communication. Collaborate with Sales, Account Management, Support, and Product to resolve issues and share customer feedback. The role requires strong organisation, communication, problem-solving, consultative skills, and comfort working in a fast-paced, process-driven SaaS environment.

Leads an engineering team’s people management and delivery execution, including 1:1s, development plans, performance management, sprint capacity planning, risk escalation, blocker removal, stakeholder communication, and engineering process quality. The manager also contributes code regularly, collaborates with product and technical leaders, and supports fast, high-quality delivery across distributed teams.

Own Sitemate’s product-led growth function across acquisition, activation, retention, referral, and revenue. Lead funnel instrumentation, experimentation, product signals, AI adoption, growth planning, and organizational design while managing three engineers. Partner closely with Marketing, GTM, Product, Engineering, Operations, and the CEO to identify funnel constraints, improve conversion, establish KPIs and SLAs, and build scalable growth infrastructure and operating processes.