Jobs at Sitecore

Leads Sitecore’s product design vision, quality standards, customer-centered design practice, and distributed design organization. Partners with Product Management and Engineering to create cohesive enterprise SaaS experiences, influence product strategy, build design systems, develop talent, and champion accessibility. Guides discovery, interaction design, prototyping, usability testing, and AI-enabled product experiences while connecting design decisions to customer and business outcomes.

Lead the technical implementation of Sitecore XM Cloud projects using C# and .NET. Design, develop, test, and deploy scalable cloud-native components; maintain CI/CD pipelines; optimize performance; collaborate with QA, DevOps, product, and architecture teams; clarify requirements; conduct code reviews; mentor junior developers; and promote engineering best practices within Agile/Scrum teams.

The Director of Product Marketing will establish and lead Scrunch’s product marketing function, defining positioning, messaging, segmentation, go-to-market strategy, launch processes, and competitive intelligence. The role partners closely with Product, Marketing, Sales, Enablement, Customer Success, Partners, and Sitecore leadership. Responsibilities include translating product roadmaps into market-facing campaigns, enabling customer-facing teams, supporting strategic customer and analyst interactions, and building scalable operating processes while mentoring future product marketing talent.

Executes digital customer success playbooks across a portfolio of Sitecore360 accounts. The role monitors adoption, health, milestones, and usage; maintains capability plans; triages requests; prepares advisory briefs and quarterly account packs; and flags renewal risks. It requires SaaS customer success or delivery experience, familiarity with CMS/DXP architectures, business analysis, portfolio pattern recognition, strong written English, and experience with customer success or project-management tools.

Manages enterprise and government client relationships, serving as the primary account contact and aligning Sitecore solutions with customer objectives. Identifies upsell, cross-sell, and renewal opportunities; develops strategic account plans; drives retention, satisfaction, and revenue growth; collaborates with internal teams and partners; and stays informed on industry trends, competition, and customer feedback.

Perform global accounting operations, including journal entries, accruals, reconciliations, payroll, intercompany accounting, transfer pricing, VAT returns, audits, and balance sheet management. Support Finance functions, forecasts, controls, accounting policies, and process improvements across international operations. Collaborate with auditors and multicultural teams while resolving discrepancies and maintaining accurate financial records.

Supports the CMO through executive administration, scheduling, travel, meeting preparation, communications, and presentation support. Acts as a trusted advisor by identifying risks, recommending solutions, managing priorities, facilitating leadership meetings, tracking commitments, and translating strategy into action. Builds relationships with executives, board members, partners, and stakeholders while handling sensitive information with discretion. Occasional travel is required.

Leads global Legal Operations by improving processes, workflows, intake models, legal technology, reporting, knowledge management, budgets, and outside counsel operations. Partners with senior legal and cross-functional leaders to drive change, automation, AI adoption, and continuous improvement. The role is London-based and requires occasional travel and UK work authorization.

Drive net-new enterprise software sales within an assigned territory. Responsibilities include prospecting, pipeline development, lead qualification, forecasting, account strategy, partner collaboration, executive-level presentations, complex SaaS sales cycles, negotiations, and closing high-value deals. The role requires consultative selling, quota achievement, strategic relationship building, and positioning Sitecore’s digital experience solutions to enterprise customers.

Own post-sale adoption and value realization for Sitecore360 customers. Lead onboarding, discovery, success planning, technical advisory, enablement, and renewal readiness. Assess customer implementations, identify adoption barriers, coordinate internal consultants and external partners, and align delivery milestones with business outcomes. The role requires fluency in CMS, DXP, martech, headless architectures, content operations, and API-driven delivery, along with strong business analysis, facilitation, and stakeholder management skills.

Manage inbound leads and execute outbound prospecting campaigns to identify, qualify, and nurture prospective customers. Partner with sales and pre-sales teams to build pipeline, arrange discovery calls and product demonstrations, represent Sitecore, analyze industry trends, and craft relevant messaging. The role offers sales training through Sitecore Academy and supports a long-term career in enterprise technology sales.

Architects, develops, troubleshoots, and configures Sitecore solutions to achieve customer business outcomes. Provides strategic technical advisory, hands-on proof-of-concept development, and project support while building trusted customer relationships. Collaborates with partners, account executives, customer success teams, and internal stakeholders. Mentors colleagues and translates complex technical concepts for IT and marketing audiences. Expertise may span SitecoreAI, XM/XP, Content Hub, CDP, Personalize, Search, headless technologies, containers, cloud platforms, infrastructure, DevOps, and integrations.

Develops eLearning, microlearning, videos, assessments, technical labs, instructor materials, and other learning resources for customers, partners, and internal teams. Delivers virtual instructor-led training, workshops, demonstrations, and hands-on exercises during EMEA hours. Translates technical product information into accessible learning experiences, collaborates with subject matter experts and product teams, maintains content, troubleshoots training issues, and improves programs using learner feedback and performance data.

Manage and grow enterprise customer relationships in Japan for Sitecore’s digital experience solutions. Serve as the primary account contact, develop strategic account plans, identify upsell, cross-sell, and renewal opportunities, monitor customer health, and drive satisfaction, retention, and revenue growth. Collaborate with internal teams and partners while advising customers on content management, commerce, customer experience, and digital asset management technologies.

Manage and grow enterprise customer relationships across a designated territory. Responsibilities include serving as the primary account contact, identifying upsell, cross-sell, and renewal opportunities, developing strategic account plans, increasing retention and customer lifetime value, and collaborating with internal teams and partners. The role also requires understanding customer objectives, communicating solution value, monitoring industry trends, and driving revenue growth through Sitecore’s digital experience solutions.

Design, build, and maintain cloud-native backend services for Sitecore’s Azure platforms. Develop REST and GraphQL APIs, work with Cosmos DB and distributed systems, improve CI/CD pipelines, troubleshoot production issues, write tested and maintainable code, and contribute to secure, performant, observable services. Collaborate across distributed teams, mentor developers, and help define engineering standards while using AI-assisted development tools responsibly.

Develop and optimize digital experiences through A/B and multivariate testing, user journey analysis, and data-driven experimentation. Build front-end components with React and Next.js, maintain accessibility and performance standards, and contribute to Sitecore page development, publishing, migrations, and content authoring. Collaborate with marketing, analytics, content, and design teams to define hypotheses, measure results, report business impact, and improve conversion and engagement across digital properties.

Drive revenue through Sitecore’s reseller ecosystem across Rest of Asia. Manage and enable reseller partners, build and forecast pipeline, support enterprise deal execution, develop joint business plans, coordinate reseller-led marketing, and expand regional market presence. The role partners with sales, marketing, solution consulting, and customer success teams while requiring 25–50% travel across the region.

Drives awareness, adoption, and engagement for Sitecore learning programs. Responsibilities include creating communications and campaigns, coordinating training and certification programs, monitoring learner inquiries and activity, analyzing engagement data, preparing reports and dashboards, administering vouchers and orders, maintaining learning resources, supporting stakeholders, and identifying process improvements to enhance learner experience and operational efficiency.

Partner with sales teams to structure, price, review, and approve standard and non-standard software deals. Manage commercial terms, contract negotiations, redlines, approvals, and order documents while ensuring pricing and governance compliance. Collaborate with Legal, Finance, Product, Services, and Sales Operations. Advise stakeholders on quoting and deal processes, support complex sales cycles, and lead productivity improvements for a scalable Deal Desk function.