Jobs at Sitecore

Manages enterprise and government client relationships, serving as the primary account contact and aligning Sitecore solutions with customer objectives. Identifies upsell, cross-sell, and renewal opportunities; develops strategic account plans; drives retention, satisfaction, and revenue growth; collaborates with internal teams and partners; and stays informed on industry trends, competition, and customer feedback.

Owns end-to-end integrated B2B SaaS marketing campaigns across digital, webinars, ABM, email, paid media, SDR outreach, and sales plays. The role coordinates cross-functional teams, manages campaign plans and timelines, monitors performance, reports results, removes blockers, and optimizes campaigns for engagement, conversion, and pipeline impact. It also develops repeatable processes and identifies opportunities to use AI and automation.

Perform global accounting operations, including journal entries, accruals, reconciliations, payroll, intercompany accounting, transfer pricing, VAT returns, audits, and balance sheet management. Support Finance functions, forecasts, controls, accounting policies, and process improvements across international operations. Collaborate with auditors and multicultural teams while resolving discrepancies and maintaining accurate financial records.

Serve as the founders’ operational backbone by managing complex calendars, meetings, travel, priorities, follow-ups, and personal errands. Coordinate leadership and external partners, improve administrative processes, and anticipate needs. Act as the NYC office point of contact for visitors, deliveries, vendors, facilities requests, supplies, events, and day-to-day operations. Maintain discretion, organization, proactive communication, and strong follow-through in a fast-paced environment.

Supports the CMO through executive administration, scheduling, travel, meeting preparation, communications, and presentation support. Acts as a trusted advisor by identifying risks, recommending solutions, managing priorities, facilitating leadership meetings, tracking commitments, and translating strategy into action. Builds relationships with executives, board members, partners, and stakeholders while handling sensitive information with discretion. Occasional travel is required.

Leads global Legal Operations by improving processes, workflows, intake models, legal technology, reporting, knowledge management, budgets, and outside counsel operations. Partners with senior legal and cross-functional leaders to drive change, automation, AI adoption, and continuous improvement. The role is London-based and requires occasional travel and UK work authorization.

Design, build, and operate Scrunch’s cloud infrastructure, developer tooling, edge computing systems, observability, and reliability capabilities. Develop infrastructure through automation and infrastructure-as-code, optimize database performance, design reliable asynchronous workflows, and create production-quality Python code. The role owns foundational systems, scaling, monitoring, alerting, and operational excellence for a business-critical platform.

Build and ship product features end-to-end across frontend and backend, from concept through production. Drive product decisions, create reusable systems, contribute to scalable architecture, and use AI development tools to accelerate delivery. The role requires strong product thinking, technical hands-on ability, comfort with ambiguity, rapid iteration, and a focus on user value and maintainability.

Owns partner marketing across EMEA, Asia Pacific, and international reseller markets. Develops joint campaigns, demand-generation programs, reseller toolkits, and account-based marketing initiatives aligned with regional sales goals. Manages partner relationships, marketing budgets, MDF and co-op funds, and cross-functional coordination. Measures campaign performance, analyzes ROI, reports results, and drives pipeline, bookings, and partner engagement through scalable channel programs.

Drive net-new enterprise software sales within an assigned territory. Responsibilities include prospecting, pipeline development, lead qualification, forecasting, account strategy, partner collaboration, executive-level presentations, complex SaaS sales cycles, negotiations, and closing high-value deals. The role requires consultative selling, quota achievement, strategic relationship building, and positioning Sitecore’s digital experience solutions to enterprise customers.

Own post-sale adoption and value realization for Sitecore360 customers. Lead onboarding, discovery, success planning, technical advisory, enablement, and renewal readiness. Assess customer implementations, identify adoption barriers, coordinate internal consultants and external partners, and align delivery milestones with business outcomes. The role requires fluency in CMS, DXP, martech, headless architectures, content operations, and API-driven delivery, along with strong business analysis, facilitation, and stakeholder management skills.

Manage inbound leads and execute outbound prospecting campaigns to identify, qualify, and nurture prospective customers. Partner with sales and pre-sales teams to build pipeline, arrange discovery calls and product demonstrations, represent Sitecore, analyze industry trends, and craft relevant messaging. The role offers sales training through Sitecore Academy and supports a long-term career in enterprise technology sales.

Architects, develops, troubleshoots, and configures Sitecore solutions to achieve customer business outcomes. Provides strategic technical advisory, hands-on proof-of-concept development, and project support while building trusted customer relationships. Collaborates with partners, account executives, customer success teams, and internal stakeholders. Mentors colleagues and translates complex technical concepts for IT and marketing audiences. Expertise may span SitecoreAI, XM/XP, Content Hub, CDP, Personalize, Search, headless technologies, containers, cloud platforms, infrastructure, DevOps, and integrations.

Provides strategic and operational HR partnership to EMEA and global leaders. Advises on complex employee relations, investigations, performance, conduct, organisational change and exits across jurisdictions. Coaches leaders, supports workforce planning, talent development, succession planning and organisational design, and uses people data to inform decisions. Partners with Talent Acquisition, Reward, People Operations and Employment Legal to deliver consistent employee experiences and mitigate risk.

Develops eLearning, microlearning, videos, assessments, technical labs, instructor materials, and other learning resources for customers, partners, and internal teams. Delivers virtual instructor-led training, workshops, demonstrations, and hands-on exercises during EMEA hours. Translates technical product information into accessible learning experiences, collaborates with subject matter experts and product teams, maintains content, troubleshoots training issues, and improves programs using learner feedback and performance data.

Supports Sitecore’s production SaaS systems through standardized service execution, L2 incident resolution, incident management, root cause analysis, customer ticket responses, application and infrastructure deployment, monitoring, and maintenance. The role collaborates with engineering and support teams, contributes to runbook improvements, and participates in global 24/7 coverage.

Manage and grow enterprise customer relationships in Japan for Sitecore’s digital experience solutions. Serve as the primary account contact, develop strategic account plans, identify upsell, cross-sell, and renewal opportunities, monitor customer health, and drive satisfaction, retention, and revenue growth. Collaborate with internal teams and partners while advising customers on content management, commerce, customer experience, and digital asset management technologies.

Manage and grow enterprise customer relationships across a designated territory. Responsibilities include serving as the primary account contact, identifying upsell, cross-sell, and renewal opportunities, developing strategic account plans, increasing retention and customer lifetime value, and collaborating with internal teams and partners. The role also requires understanding customer objectives, communicating solution value, monitoring industry trends, and driving revenue growth through Sitecore’s digital experience solutions.

Lead the technical implementation of Sitecore XM Cloud projects using C# and .NET. Design, develop, test, and deploy scalable cloud-native components; maintain CI/CD pipelines; optimize performance; collaborate with QA, DevOps, product, and architecture teams; clarify requirements; conduct code reviews; mentor junior developers; and promote engineering best practices within Agile/Scrum teams.

Design, build, and maintain cloud-native backend services for Sitecore’s Azure platforms. Develop REST and GraphQL APIs, work with Cosmos DB and distributed systems, improve CI/CD pipelines, troubleshoot production issues, write tested and maintainable code, and contribute to secure, performant, observable services. Collaborate across distributed teams, mentor developers, and help define engineering standards while using AI-assisted development tools responsibly.