Jobs at SINGU

Manage day-to-day office administration, business travel bookings, procurement and logistics, event coordination, document management in DMS, and support global administrative processes to ensure smooth operations across the international organization.

Generate new business opportunities across the DACH region via outbound calls and emails. Qualify prospects, maintain HubSpot records, hand over qualified leads to Sales, work from segmented prospect lists, and collaborate to improve messaging and outbound processes while supporting pipeline growth.

Lead SEO, AIO and GEO strategy across multiple EU websites. Execute technical SEO, on-page and content optimisation, improve AI-driven visibility across search and AI answer engines, mentor junior specialists, partner with agencies on architecture, and report on rankings, AI visibility, traffic and business impact.

Work with the QA team to create and maintain automated E2E and API tests, analyze and report bugs, monitor CI pipelines, participate in test planning and code reviews, and learn the team's test automation frameworks.

Work with the Product Design team on live B2B SaaS features: create wireframes, flows, prototypes in Figma, assist user research and usability testing, analyze product usage data, explore AI design tools, maintain the design system, and prepare developer handoffs.

Guide Mexico customers from configuration to go-live: prepare, clean and import data, configure SINGU modules, support testing/UAT, triage issues, document gaps, and handover to support/customer success.

Lead all aspects of product management including strategy, discovery, and outcomes in a B2B SaaS environment, focusing on AI integration and cross-functional collaboration.

The Growth Customer Success Manager will manage a portfolio of 30-40 customers, drive renewals and product adoption, and identify expansion opportunities while meeting a 130% NRR target.

Hands-on senior DevOps/DevSecOps engineer to harden cloud and CI/CD, manage vulnerability lifecycle, secure Kubernetes and IaC, operate observability/SIEM tooling, and drive DevOps roadmap and on-call support.

The QA Engineer will automate testing for web, mobile, and API layers, support security testing, and enhance CI/CD pipelines.

The Tech Lead will drive technical direction, ensure code quality, support team collaboration, and lead architecture decisions across backend, frontend, and mobile teams.

As a Product Designer, you'll lead the UX process, creating impactful solutions for B2B SaaS products, enhancing user experiences through collaboration with cross-functional teams.

Lead a new multi-year, category-defining B2B SaaS product end-to-end: discovery, strategy, roadmap, delivery, and GTM. Work in a product trio with Tech and Design, use AI-powered tools, define metrics and dashboards, partner with Sales and cross-functional teams to drive revenue and retention.

Lead a new strategic, multi-year B2B SaaS product initiative end-to-end: discovery, strategy, delivery, and outcomes. Drive continuous discovery, validate opportunities, define roadmaps, own requirements and KPIs, partner with Sales/Marketing/Engineering, leverage AI tools and analytics, and ensure product drives revenue across European markets.

Own post-sale operational tasks for Poland and CEE: prepare contract annexes/amendments, set up client accounts in HubSpot, enable invoicing data, manage terminations and data migrations, coordinate NFC tag orders and shipments, support payment collection with Finance, and route client requests to CCS to ensure accurate, timely handoffs and onboarding.

The Technical Customer Support Specialist provides application support, troubleshoots issues using SQL, maintains a knowledge base, and enhances support processes. The role requires fluency in English and Polish, strong analytical skills, and excellent communication to assist users effectively.