Oversee the SMB Customer Success team, manage customer accounts, drive team performance, and collaborate with US leadership while ensuring customer satisfaction.

Manage revenue cycle processes, ensure proper revenue recognition, collaborate with various teams, support audits, and lead process improvements.

Manage the Enterprise Customer Success team, mentor CSMs, drive customer satisfaction, retention, and improve operational efficiency while aligning with corporate objectives.

As a Customer Value Engineer, you will support customer onboarding, troubleshoot technical issues, and guide clients in using the Simpplr platform. Responsibilities include research, issue escalation, project management, and integration support, leveraging extensive SaaS and AWS experience.

The Customer Value Consultant will partner with stakeholders to implement engagement strategies, provide training, and enhance customer experiences with the Simpplr platform.

The QA Engineer will design and develop UI and API automation tests using Playwright and TypeScript, contributing to the automation framework and collaborating with developers.

The Senior Customer Success Manager will develop client relationships, manage accounts, and spearhead customer success strategies to drive retention and growth.

The role involves designing, implementing, and maintaining AI systems for enterprise applications, integrating LLM workflows, ensuring observability, and collaborating with ML and DevOps teams.

The Account Manager will manage customer accounts, drive retention and expansion, identify growth opportunities, negotiate renewals, and collaborate across teams to enhance customer success.

As a Solutions Consultant, you'll solve problems with technology, deliver demos, overcome objections, and drive new revenue by consulting on engagement and collaboration solutions.