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Fintech • Information Technology • Insurance • Software
Own budgeting, forecasting, reporting, and financial analysis for Commercial teams. Partner with leadership to assess revenue drivers, profitability, growth opportunities, and return on investment. Lead budget and reforecast processes, improve reporting outputs, manage ambiguous datasets, collaborate with Data teams, and translate complex financial information into actionable management insights supporting strategic decisions.
Fintech • Information Technology • Insurance • Software
Provide omnichannel customer support to UK small-business insurance customers through email, inbound calls, and live chat. Resolve payment, renewal, sales, and complaint queries at first contact while supporting policy retention. The role requires professional communication, adherence to FCA regulations and data protection standards, strong computer skills, and the ability to manage multiple channels effectively.
Fintech • Information Technology • Insurance • Software
Provide first-line IT service desk support to employees across the UK and US. Troubleshoot desktop, cloud, SaaS, operating system, access, and audio-visual issues; manage incidents, service requests, and joiner-mover-leaver processes; maintain equipment stock and administrative records; and contribute to self-service, automation, and continuous improvement initiatives.
