Teams at SimilarWeb

Manage SMB customer relationships for Similarweb’s Market Intelligence solution, driving product adoption, retention, renewals, upsells, and cross-sells. Develop customer strategies using platform data, identify business growth opportunities, source new contacts, and help customers achieve their goals and KPIs. The role combines customer success, account management, and quota-based inside sales responsibilities.

Own a portfolio of high-value enterprise accounts, focusing on retention, expansion, renewals, upselling, cross-selling, and executive relationship development. Build strategic account plans, identify whitespace opportunities, lead commercial conversations and quarterly business reviews, and translate Similarweb’s digital intelligence solutions into measurable customer value. Partner cross-functionally to support client success while driving revenue growth.

Manage end-to-end marketing campaign execution across email, WordPress, chatbots, webinars, and automation channels. Own campaign calendars, audience segmentation, lead uploads, data quality, reporting, and performance optimization. Partner with marketing, go-to-market, and product stakeholders to launch and review campaigns. Use CRM and marketing automation data, AI, and workflow automation to improve personalization and operational efficiency.