Jobs at Silna

Manage enterprise SaaS customer relationships from onboarding through retention and expansion. Serve as a product expert, monitor account health, identify upsell opportunities, build stakeholder trust, and improve customer success processes. The role requires strong communication, project management, analytical thinking, and the ability to manage multiple high-priority initiatives while working onsite in Manhattan five days per week.

Design, test, refine, and roll out AI deployments that extract information from healthcare documents and automate authorization and verification workflows. Analyze model accuracy, translate healthcare processes into technical specifications, create prompt and deployment playbooks, define performance metrics, and collaborate with operations, engineering, and healthcare experts to scale automation strategies.

The Enterprise Account Executive will lead the sales cycle for enterprise accounts, develop strategic plans, and build relationships with executives to drive growth in the healthcare technology space.

As the Partnerships Lead, you will build and lead new partnerships in healthcare, devising strategies to generate revenue and expand distribution while coordinating with various stakeholders.

Own full-cycle recruiting across engineering, go-to-market, and operations. Build recruiting processes and engage top talent to support company growth.

Silna Health is seeking a software engineer to enhance its technology platform, focusing on clinical case management, API development, and integrating new automation technologies. Candidates should show a genuine curiosity for software and enjoy collaboration in a fast-paced environment.

Responsible for completing ABA prior authorizations, verifying patient eligibility, and automating processes for healthcare providers. Communicate with insurers and stakeholders effectively.

The Sales Development Representative will generate leads, develop the sales pipeline, and collaborate on prospecting strategies while optimizing processes to enhance efficiency.

Create and maintain standardized documentation, checklists, and annotated source materials for payor prior authorization and benefit verification processes. Research and validate payor-specific submission requirements, update documentation with version control, and proofread for accuracy and consistency.

The Operations role at Silna involves designing and optimizing insurance processes, managing specialist teams, and collaborating with engineering to implement automation solutions. Responsibilities include creating SOPs, data analysis, and cross-functional leadership to improve operational excellence.

The role involves researching payor requirements to aid in insurance verification and prior authorization processes. The specialist will document findings and assist healthcare providers to enable patient access to care.