Teams at Silna

Design, test, and deploy AI/agentic solutions that extract structured data from healthcare documents and web workflows. Collaborate with operations and engineering to translate workflows into technical specs, create reproducible playbooks, evaluate model accuracy, and define metrics to drive automation rollout.

Create and maintain standardized documentation, checklists, and annotated source materials for payor prior authorization and benefit verification processes. Research and validate payor-specific submission requirements, update documentation with version control, and proofread for accuracy and consistency.

The Operations role at Silna involves designing and optimizing insurance processes, managing specialist teams, and collaborating with engineering to implement automation solutions. Responsibilities include creating SOPs, data analysis, and cross-functional leadership to improve operational excellence.