Teams at Signers National

Leads business analysis across cross-functional insurance initiatives, partnering with brokers, underwriters, producers, and technology teams. The role gathers and documents requirements, designs solutions for CRM and internal systems, performs impact analysis, supports integrations and compliance workflows, and guides initiatives through delivery. Responsibilities include process improvement, backlog and stakeholder management, collaboration throughout the SDLC, and mentoring junior analysts or business users during requirements gathering and user acceptance testing.

Processes foundational commercial insurance workflows throughout the policy lifecycle, including new business, renewals, endorsements, audits, cancellations, billing, certificates, and carrier document intake. Maintains accurate policy records and documentation in Applied EPIC and CSR24 while meeting quality, turnaround, and production standards. The role requires attention to detail, adherence to structured processes, technical aptitude, and collaboration with Service teams in a high-volume environment.

Lead sales strategy, business development, deal negotiations, client relationships, and onboarding while coaching and managing a high-performing sales team. Establish sales processes, recruit and retain talent, monitor performance metrics, pursue new opportunities through outreach and networking, represent the company at industry events, and align team goals with company objectives. The role requires obtaining an insurance license after hire and traveling as needed.