Jobs at Sierra

Manage and mentor an APJ Sales Engineering team across Southeast Asia, Australia and New Zealand, Korea, and Japan. Lead technical sales engagements, build product demos, present solutions, support enterprise customers, establish team KPIs, and partner with Sales, Product, and Engineering. Adapt sales engineering strategies to regional markets, strengthen Sales alignment, and connect customer business needs with Sierra’s AI agent platform for technical and non-technical audiences.

Design and demonstrate AI agent solutions for enterprise customers, provide technical guidance throughout the sales process, and translate customer business needs into product and engineering requirements. Partner cross-functionally with Sales, Product, and Agent Engineering teams while building executive and technical customer relationships and supporting customer-driven product development.

Build production systems and reusable infrastructure for long-horizon AI agents. Responsibilities include developing feedback loops, evaluation systems, memory, orchestration, integrations, observability, decisioning, and multichannel engagement. The role involves turning prototypes into durable platform capabilities, shaping product architecture, solving complex customer problems, and collaborating across product and engineering. Candidates should have strong systems fundamentals, customer orientation, technical judgment, and experience with Python, TypeScript, or Go and React.

Manage and scale Sierra’s partner ecosystem by driving onboarding, enablement, certification, governance, engagement, and operational support. Coordinate cross-functional initiatives across product, engineering, sales, marketing, legal, customer success, and partnerships. Build scalable playbooks and partner resources, support launches and joint go-to-market programs, manage partner communications and business reviews, and use performance data to improve activation, engagement, pipeline contribution, and revenue.

Design and demonstrate Sierra’s AI agent platform for enterprise customers, develop technical solutions, answer technical questions, and support the sales process. Collaborate with Sales, Product, and Agent Engineering teams to improve customer-driven solutions. Build executive and technical relationships, translate business problems into product solutions, and communicate effectively with technical and non-technical audiences in Spanish and English.

Manage global month-end close, prepare reconciliations and supporting documentation, review expenses and payroll entries, monitor cash and collections, coordinate audits, and partner with FP&A on reporting. The role also drives finance transformation by improving accounting processes, implementing close-management software, automating workflows, and applying AI to scale the accounting function.

Develop customer-specific value frameworks, ROI models, and investment cases for complex enterprise sales cycles. Partner with sales teams, customers, finance, operations, and executives to quantify business impact, including cost reduction, revenue growth, and customer loyalty. Build repeatable industry-specific business cases and establish the company’s business value methodology from the ground up while remaining hands-on with financial modeling and analysis.

Manage and scale ecosystem operations spanning Sierra University, partner enablement, developer relations, builder communities, certifications, content, and events. Build scalable processes, systems, reporting, and governance while coordinating cross-functional initiatives across Product, Engineering, Marketing, GTM, and Partnerships. Measure ecosystem health through program adoption, partner activation, engagement, content effectiveness, and customer feedback.

Coordinate daily office operations and maintain welcoming, well-organized customer-facing spaces. Responsibilities include reception, mail and package handling, inventory, gift assembly, meeting logistics, safety certification tracking, facilities requests, repairs, and new-hire onboarding support. The role partners with Operations, IT, HR, Executive Assistants, and property management, and requires an onsite presence in New York City five days per week.

Build frontend features across Sierra’s product and marketing sites. Develop Sanity CMS infrastructure, structured content models, preview workflows, analytics, experimentation, localization, and accessibility-focused components. Own Core Web Vitals, asset optimization, and performance improvements while collaborating with marketing, sales, operations, designers, and content teams.

Own the end-to-end technical pre-sales process for federal and state government customers. Scope use cases, communicate business value, build and deliver demos, lead architecture reviews, and serve as a trusted technical advisor. Partner with Sales, Product, and Engineering to improve the AI platform, support capture and market strategy, and help establish the public sector team. Apply AI tools to discovery, solution design, prototypes, demos, and technical proposals while maintaining accuracy and customer trust.

Manage calendars, coordinate meetings and events, build administrative systems, and support internal and external processes effectively.

Develop and deliver pricing proposals and ROI case studies for customers; support sales in executing deals; partner with product, marketing, and operations to define pricing and packaging strategy.

Coordinate daily office operations at Sierra’s San Francisco headquarters, including reception, guest experience, mail and packages, inventory, meeting logistics, facilities requests, safety supplies, and onboarding support. Partner with Operations, IT, HR, Executive Assistants, and property management to maintain welcoming, organized, well-functioning workplace environments. This is a fully onsite, six-month contract role with potential extension or conversion.

Own Sierra’s public-sector partnership strategy across the US, Canada, and UK. Recruit and manage systems integrators, resellers, distributors, and strategic alliances; develop joint go-to-market plans, partner enablement, commercial frameworks, and governance programs; and drive pipeline and growth. The role requires strong government procurement knowledge, executive relationship-building, AI fluency, and collaboration across Sales, Marketing, Product, and Legal.

Lead Sierra’s marketing and public relations efforts in Japan, including local marketing, press relations, public speaking, social media, and cross-functional awareness initiatives. Contribute to the global communications team while building relationships across Japan’s technology and business ecosystem. The role requires strong English and Japanese communication, sound judgment, creativity, entrepreneurial execution, and experience with marketing, press, social media, government, or journalism.

Build scalable data foundations and personalization systems for AI agents. Responsibilities include real-time event infrastructure, streaming and batch ETL, Iceberg-based lakehouses, OLAP querying, data orchestration, governance, analytics products, long-term agent memory, customer data platform primitives, and ML-powered personalization. The role may emphasize platform or full-stack product engineering and requires strong distributed systems, data modeling, product development, and software engineering expertise.

Leads technical accounting policy documentation, advises on investments, acquisitions, and partnerships, reviews monthly financials, and coordinates external audits. Oversees financial statement presentation and disclosure compliance while driving IPO preparedness. Leads finance transformation initiatives by improving accounting technology, automating processes, and applying AI to scale the function. The role requires CPA certification, Big Four and high-growth enterprise software experience, US GAAP expertise, and strong process-building skills.

Provides strategic and administrative support to the co-founder, including calendar, travel, inbox, correspondence, meeting preparation, action-item follow-up, stakeholder communication, and confidential information management. The role also establishes and improves administrative systems while working primarily in person at the San Francisco office and traveling as needed.

Own Sierra’s public-sector enterprise sales business across federal, state, and local government accounts. Build pipeline, manage strategic relationships, lead complex six- and seven-figure sales cycles, develop capture and acquisition strategies, coordinate bids and proposals, and establish partner and teaming ecosystems. The role also helps build repeatable public-sector go-to-market processes, forecasts, contract-vehicle strategies, and sales playbooks while engaging agency executives, procurement officials, technical teams, and systems integrators.