Teams at Sierra

Design and demonstrate AI agent solutions for enterprise customers, provide technical guidance throughout the sales process, and translate customer business needs into product and engineering requirements. Partner cross-functionally with Sales, Product, and Agent Engineering teams while building executive and technical customer relationships and supporting customer-driven product development.

Build production systems and reusable infrastructure for long-horizon AI agents. Responsibilities include developing feedback loops, evaluation systems, memory, orchestration, integrations, observability, decisioning, and multichannel engagement. The role involves turning prototypes into durable platform capabilities, shaping product architecture, solving complex customer problems, and collaborating across product and engineering. Candidates should have strong systems fundamentals, customer orientation, technical judgment, and experience with Python, TypeScript, or Go and React.

Manage and scale Sierra’s partner ecosystem by driving onboarding, enablement, certification, governance, engagement, and operational support. Coordinate cross-functional initiatives across product, engineering, sales, marketing, legal, customer success, and partnerships. Build scalable playbooks and partner resources, support launches and joint go-to-market programs, manage partner communications and business reviews, and use performance data to improve activation, engagement, pipeline contribution, and revenue.