Jobs at Siena AI

Hunter-focused Enterprise Account Executive owning the full sales cycle: prospecting, multi-stakeholder deal management, and closing six- and seven-figure SaaS deals into CX and automation. Build relationships with senior decision-makers, develop outbound motions, collaborate with marketing and solutions engineering, and use AI tools and custom agents to scale prospecting, research, and deal preparation.

Own delivery of AI agent deployments for consumer brands from kickoff to sustained automation performance. Manage complex multi-stakeholder projects, diagnose CX ops issues (helpdesk configuration, routing, automation), monitor metrics, provide proactive updates, and co-lead strategic accounts while feeding operational patterns back to product.

The Engineering Manager will oversee engineering execution, manage people development, and improve developer experience while owning delivery for channels and analytics. This role involves running 1:1s, organizing backlogs, unblocking engineers, and engaging with engineering leadership.

Lead architecture and technical direction across the full stack, solve ambiguous cross-cutting problems, deploy LLM-powered features into production, improve reliability and scale, mentor engineers, and make strategic build/buy and platform decisions that shape long-term product delivery.

Own end-to-end full-stack features and systems (frontend, backend, infra). Ship reliable, high-performance, scalable microservices and LLM-powered customer workflows on AWS, partner with product, make architectural decisions, improve CI/CD and infrastructure, and mentor peers.

Own commercial relationships for a portfolio of Growth and Strategic consumer-brand accounts: drive renewals, expansion, executive relationships, and net dollar retention. Build account plans, map stakeholders, run QBRs and in-person workshops, quantify ROI with data, collaborate with deployment strategists, and translate customer problems into execution plans while applying deep product and AI knowledge.

Lead product marketing for an enterprise B2B SaaS agent: own launches, create customer case studies and academies, build competitive intelligence and ROI tools, develop sales enablement assets, and track marketing impact on pipeline and revenue.

The Head of Education & Community at Siena is responsible for developing product education, onboarding programs, community events, and market education resources. This role involves creating curricula, conducting workshops, and supporting sales with training and demos while leveraging AI for teaching efficiency.

Own and grow a portfolio of $100K+ ARR strategic accounts, drive retention and multi-team expansion, run executive-level commercial conversations, influence product roadmap, win back at-risk accounts, and build the playbook for strategic account operations.

Own and resolve production customer issues end-to-end: debug integrations, browser JS, agents and prompts, and database issues. Communicate directly with customers, build automation and runbooks to prevent recurrence, surface recurring patterns to Product, and raise team capability through tools and documentation.

Own technical pre-sales end-to-end: run demos on real data, scope and build integrations, lead multi-week POCs, write SOWs, hand off to deployment, and drive product feedback across Sales, Product, and Engineering.

As a Forward Deployed Product Manager, you'll manage AI agent deployments for strategic accounts, driving automation and identifying product improvement opportunities based on customer insights, while collaborating closely with CX leaders to optimize transformation strategies.

As the first BDR at Siena, you'll prospect e-commerce accounts to build pipeline, secure meetings, and qualify leads for the AE team, utilizing a hunter mentality and AI tools for outreach and efficiency.

As an Account Executive, you'll lead the full sales cycle for enterprise accounts, building relationships and closing high-value deals in AI-driven automation and customer experience while exceeding revenue targets.

The Product Manager will own and develop AI agent capabilities, manage integrations, and facilitate customer onboarding, ensuring product effectiveness and adoption.

As an Account Executive, you will manage the full sales cycle, close enterprise deals, build relationships, and drive adoption of AI solutions for customer experience.

The Product Education & Community Lead will develop product knowledge resources, sales enablement strategies, customer onboarding processes, and community engagement initiatives to enhance customer experience and internal understanding of Siena's AI solutions.

Own a defined product surface, become an expert on agent behavior and integrations, diagnose issues, run a support queue as product research, feed prioritized customer insights to PMs, create enablement (docs, webinars, demos), support sales, and perform market research to shape roadmap and deployments.