Jobs at Siena AI

The Operations Associate will handle billing and invoicing, assist with compliance and legal tasks, manage vendor operations, and support cross-functional programs. Key responsibilities include monitoring usage, drafting communications, contract intake, and collaborating with leadership on strategic initiatives.

The Product Education & Community Lead will develop product knowledge resources, sales enablement strategies, customer onboarding processes, and community engagement initiatives to enhance customer experience and internal understanding of Siena's AI solutions.

The Head of Education & Community at Siena is responsible for developing product education, onboarding programs, community events, and market education resources. This role involves creating curricula, conducting workshops, and supporting sales with training and demos while leveraging AI for teaching efficiency.

As a Technical Support Engineer, you'll resolve Tier 2+ escalations, diagnose technical issues, support customers, and improve systems to enhance efficiency in interactions.

The Head of Growth at Siena will drive customer acquisition, retention, and product launches, establishing the brand as a leader in the CX AI category through innovative marketing strategies and AI systems.

As a Deployment Manager, you'll oversee AI agent implementations, manage complex customer deployments, maintain stakeholder alignment, and ensure successful automation performance.

As a Forward Deployed Product Manager, you'll manage AI agent deployments for strategic accounts, driving automation and identifying product improvement opportunities based on customer insights, while collaborating closely with CX leaders to optimize transformation strategies.

The Engineering Manager will oversee engineering execution, manage people development, and improve developer experience while owning delivery for channels and analytics. This role involves running 1:1s, organizing backlogs, unblocking engineers, and engaging with engineering leadership.

As the first BDR at Siena, you'll prospect e-commerce accounts to build pipeline, secure meetings, and qualify leads for the AE team, utilizing a hunter mentality and AI tools for outreach and efficiency.

As a Senior Full Stack Engineer, you'll design, build, and optimize features for an AI-powered customer support platform, working from project inception to completion while collaborating with product teams and maintaining cloud infrastructure.

As an Account Executive, you'll lead the full sales cycle for enterprise accounts, building relationships and closing high-value deals in AI-driven automation and customer experience while exceeding revenue targets.

The Product Manager will own and develop AI agent capabilities, manage integrations, and facilitate customer onboarding, ensuring product effectiveness and adoption.

As an Account Executive, you will manage the full sales cycle, close enterprise deals, build relationships, and drive adoption of AI solutions for customer experience.