Jobs at Shuru

Design and build production agentic AI systems for IT operations, including incident resolution, workflow automation, enterprise integrations, voice bots, and conversational interfaces. Develop orchestration, tool use, RAG, evaluation, monitoring, guardrails, and human-in-the-loop controls. Optimize solutions for reliability, latency, cost, and security while taking prototypes through deployment, testing, observability, and continuous improvement.

Build and scale mobile and web products from scratch using React Native and React.js. Own architecture, development, deployment, monitoring, API integrations, authentication, performance, and reliability. Collaborate with founders, designers, and product teams to launch features, make technical decisions, and establish engineering standards in a fast-paced startup environment.

Lead enterprise AI deployments from discovery through production. Build agentic AI applications and integrations using LLMs, RAG, tool calling, and multi-step workflows. Lead customer discovery, stakeholder management, solution architecture, deployment planning, evaluation, monitoring, and production support. Partner with Product and Engineering to develop reusable capabilities, mentor engineers, establish delivery standards, and build the Forward Deployed Engineering function.

Lead enterprise infrastructure transformation engagements by identifying operational challenges, defining measurable outcomes, directing design-partner sprints, and converting proven solutions into scalable services and outcome-based contracts. The role combines infrastructure services, product and offer management, AI-assisted operations, executive stakeholder engagement, data-driven value reporting, commercial modeling, and cross-functional coordination across sales, engineering, platform, delivery, and client teams.

Supports employee engagement, HR operations, onboarding, exits, documentation, benefits, employee communications, HR data tracking, and process improvement. Coordinates vendors, events, and HR initiatives while assisting the HR Business Partner and founding team. The role also involves basic reporting, research, project ownership, and exploring AI tools to improve HR processes in a remote startup environment.

Own the roadmap and end-to-end delivery of internal products and growth tools. Responsibilities include identifying business problems, defining requirements and success metrics, prioritizing features, collaborating with engineering and design, conducting user research, tracking adoption and outcomes, managing launches, and experimenting with AI and automation to improve internal processes.

Sources, screens, and selects candidates for technical and leadership roles. Coordinates interviews, assessments, and hiring feedback; maintains candidate pipelines and ATS records; advises hiring managers on requirements, market trends, and candidate profiles; and supports employer branding through outreach and events. This is a full-time remote position requiring experience recruiting for engineering, data, and product roles.

Identify, qualify, and nurture inbound and outbound leads across US and European markets. Execute multichannel outreach through email, LinkedIn, calls, and WhatsApp; research prospects; book qualified meetings; maintain accurate CRM records; and collaborate with marketing and leadership to refine targeting, messaging, and prospecting workflows. The role also analyzes outreach performance and supports continuous improvement in a fully remote environment.

Lead Shuru’s accounting and finance operations, including monthly close, financial reporting, revenue recognition, compliance, multi-entity consolidations, cash management, and management reporting. Implement scalable ERP, PSA, and billing systems; improve Order-to-Cash and Procure-to-Pay processes; establish internal controls and policies; and coordinate with auditors, tax advisors, payroll providers, and other external specialists while building a high-performing finance team.

Build and maintain scalable mobile test automation for React Native and Expo applications using Playwright, Appium, Maestro, and React Testing Library. Optimize large test suites through sharding, parallel execution, retries, and failed-test reruns. Integrate automation into CI/CD pipelines, generate nightly QA reports, debug flaky tests, improve test reliability, and collaborate with engineering and product teams to enhance release quality.

Leads the company’s full technology ecosystem, including ERP, POS, RFID inventory, website, mobile app, BI, cybersecurity, and compliance. Owns engineering strategy, architecture, reliability, scalability, integrations, vendor management, build-versus-buy decisions, and retail technology transformation. Builds engineering teams and collaborates with executive, finance, marketing, and store operations stakeholders. The remote role requires recurring travel to Indore and Mumbai.

Lead the architecture and development of a low-latency trading platform replacing PrimeXM XCore. Build pricing aggregation, smart order routing, FIX connectivity, order execution, MT4/MT5 integrations, and FIX/REST APIs. Optimize latency, slippage, fills, and rejects while designing resilient LD4/NY4 infrastructure. Responsibilities include technical leadership, code reviews, mentoring, and production troubleshooting.

Senior Software Test Engineer responsible for manual and automated testing across web, mobile, and API platforms. Designs test automation strategies using Playwright and related frameworks, performs API, database, performance, and validation testing, and supports quality in Agile, cloud, CI/CD, and DevOps environments. Requires strong SQL, Git, cloud platform, and AI experience, with collaboration across product and technology teams.

Build and ship production-grade AI agents, LLM workflows, and automation systems. Develop Python and FastAPI backend services, implement prompting, RAG, structured outputs, tool calling, and agent workflows, and create evaluation systems to measure accuracy and prevent regressions. Own features from conception through production, debug AI systems using real-world data, and collaborate within small engineering squads using AI-assisted development tools.

Facilitate Scrum ceremonies, support sprint and delivery planning, remove blockers, manage risks and dependencies, maintain Jira boards and backlogs, track delivery metrics, coordinate across Agile teams, and drive continuous improvement. Partner with Product, Engineering, QA, PMO, and technology stakeholders to improve delivery visibility, accountability, and team effectiveness.

Build and maintain scalable ETL/ELT pipelines, data workflows, warehouses, lakes, and real-time processing systems. Integrate structured and unstructured data, ensure quality and reliability, and prepare datasets for AI and analytics. Gradually contribute to voice-agent solutions involving speech-to-text, text-to-speech, LLM integrations, and conversation analytics while collaborating with AI, product, and engineering teams.