Teams at ShipLilly

Support and maintain ERP and CRM systems: database administration, SQL report writing, data consolidation and analysis, project coordination, workflow analysis, issue tracking and resolution, and liaising between technical and functional teams.

Manage import, export, and foreign-to-foreign accounts for a freight forwarding branch. Coordinate shipments, documentation, vendor and client communication, invoice processing, and regulatory compliance. Track shipment status, resolve discrepancies, prepare reports, and ensure timely sailings.

Provide administrative support including correspondence, calendar and travel coordination (via Outlook), phone screening, scheduling meetings across time zones, arranging video/teleconferences, and maintaining physical and electronic archives while preserving confidentiality.