Teams at Shipa

Support day-to-day account management for eCommerce and cross-border clients, coordinate with operations and customs teams, monitor shipment performance, maintain CRM and account records, assist with proposals and revenue tracking, prepare performance reports, and help onboard clients while escalating and resolving service issues.

The Junior Key Account Manager will support client relationships, manage eCommerce accounts, assist in revenue tracking, coordinate with internal teams, and ensure smooth logistics service delivery.

The Key Account Manager is responsible for developing strategic plans for eCommerce clients, driving revenue, managing relationships, and optimizing logistics operations.