Teams at Shipa

Manage key client relationships for last-mile delivery, advise on operational/product issues, identify upsell/cross-sell opportunities, coordinate with cross-functional teams, analyze customer performance, resolve client issues, prepare reports and forecasts, and drive revenue and retention.

The Pricing Specialist prepares data for program entry, manages client contracts, creates reports on data quality, and assists the team with sales requirements.

The Junior Process Associate coordinates shipment activities, communicates with stakeholders, reviews logistics documentation, updates systems, and provides customer support while identifying operational issues.