Teams at Shelter House, Inc.

Part-time Drop-In Case Manager providing trauma-informed, housing-focused case management for individuals using the Drop-In program. Duties include intake, basic needs assistance, developing housing plans, community outreach, referrals, documentation in HMIS, de-escalation, facilitating workshops, driving clients, and collaborating with partners and staff.

Support full grants lifecycle: prospect research, proposal development, submission, reporting, and compliance. Coordinate timelines, manage grant systems and documentation, maintain funder relationships, update Salesforce and grant trackers, assist with implementation, audits, and internal collaboration across programs, finance, and leadership.

Provides remote crisis intervention and advocacy through a 24-hour domestic and sexual violence hotline. Screens callers for shelter eligibility, assesses imminent danger, offers trauma-informed emotional support, safety planning, referrals, and community resources. Documents calls confidentially, coordinates with shelter staff and agencies, attends supervision and training, and maintains reliable communication during scheduled on-call shifts.