Jobs at Shelter House, Inc.

Provide crisis intervention and intensive case management for 6-10 households fleeing domestic violence, sexual violence, stalking, or human trafficking. Assess client needs, create safety plans, coordinate services and referrals, accompany clients to court and appointments, maintain accurate records and data, provide domestic violence education, and support clients' transition out of shelter.

Support full grants lifecycle: prospect research, proposal development, submission, reporting, and compliance. Coordinate timelines, manage grant systems and documentation, maintain funder relationships, update Salesforce and grant trackers, assist with implementation, audits, and internal collaboration across programs, finance, and leadership.

Part-time Drop-In Case Manager providing trauma-informed, housing-focused case management for individuals using the Drop-In program. Duties include intake, basic needs assistance, developing housing plans, community outreach, referrals, documentation in HMIS, de-escalation, facilitating workshops, driving clients, and collaborating with partners and staff.

Oversee daily operations of Kennedy Emergency Shelter and related programs (Hypothermia, Drop-In, Outreach, Kitchen, Maintenance). Lead staff, ensure compliance with regulations and HMIS, manage budgets and reporting, coordinate crisis response and community partnerships, and represent Shelter House at meetings and events.

Manage a caseload of 18-20 families at risk of homelessness using housing-first, trauma-informed care. Provide assessments, case planning, referrals, financial coaching, landlord mediation, documentation in HMIS, coordinate with partners, and support clients toward long-term housing stability and self-sufficiency.

Lead and supervise shelter case management team, carry a caseload at an off-site hotel, develop individualized housing-first plans, coordinate referrals and rental assistance, oversee HMIS documentation and data quality, provide direct support on complex cases and on-call rotations, and collaborate with community partners to secure and maintain permanent housing for participants.

Provide crisis intervention and intensive, client-centered case management for 6–10 households fleeing domestic violence, sexual violence, stalking, or human trafficking. Assess client needs, develop safety and service plans, coordinate with legal, mental health, and community providers, complete and maintain client records (VADATA/CDFs), accompany clients to appointments and court, and support exits from shelter while ensuring agency policy compliance and collaborating with multidisciplinary teams.