Jobs at Sharecare

The Audit Retrieval Specialist is responsible for processing medical record requests, ensuring compliance with HIPAA, and providing high-quality customer service.

Manage post-selection hiring operations for high-volume programs: prepare and extend offers, run background checks, execute Workday transactions, maintain audit-ready records, and hand off cleared hires to onboarding while improving processes and SLAs.

The Director of Compliance supports the Chief Privacy Officer by managing privacy strategy, interpreting regulations, and ensuring compliance across healthcare operations, including leading audits and overseeing compliance training.

The Forms Completion Specialist processes FMLA and Disability forms, communicates with patients, ensures compliance with laws, and provides excellent customer service.

Manage new customer account approvals, maintain account data integrity and parent-child relationships, generate and review invoices, investigate and resolve billing discrepancies, collaborate with sales/customer service/finance, respond to customer billing inquiries, maintain accounts receivable records, and support billing process improvements and system upgrades.

Responsible for completing FMLA/Disability forms, ensuring accuracy and customer service, and handling medical record requests while adhering to compliance regulations.