Posting Specialist - Remote

Job Description:

Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.
 

Job Summary:

The Posting Specialist is responsible for accurately applying and balancing customer payments on a daily basis. This includes processing payments received via mail, bank lockbox, credit card, and electronic funds transfer. The role requires meticulous attention to detail, strong analytical skills, and the ability to work collaboratively with the accounts receivable team to ensure accurate payment application.

Essential Job Functions:

• Accurately apply customer payments received via mail, bank lockbox, credit cards, and electronic funds transfers to customer accounts based on remittance instructions.
• Investigate and resolve discrepancies in payments lacking appropriate application instructions, ensuring all payments are correctly applied.
• Reconcile payments applied to daily bank deposits, ensure accounts are balanced, and promptly address any discrepancies to maintain accurate financial records.
• Respond professionally to written communications from internal and external sources, addressing inquiries and resolving issues related to cash applications.
• Meet company deadlines for month-end close responsibilities, ensuring all tasks are completed accurately and on time.
• Assist in updating and improving documentation of policies and procedures related to cash application responsibilities, ensuring they are current and comprehensive.

Qualifications:

• Minimum 1-2 years of clerical work & handling monetary transactions.
•  High school diploma/GED required (associate degree in a business-related field preferred)
• Excellent verbal and written communication skills
• Intermediate knowledge of MS Outlook, Word, and MS Excel.
• Self-starter capable of adapting to meet fast paced and changing business needs.
• Ability to function in a collaborative, team-oriented environment.  
• Able to work effectively with all levels of management.
• Must demonstrate exceptional organizational and communication skills and ability to manage multiple priorities.

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.