Teams at SFG20

Own and grow an established B2B SaaS customer portfolio through renewals, upselling, cross-selling, contract negotiation, and software adoption. Build strategic relationships with mid-market and enterprise clients, manage complex sales cycles, deliver product demonstrations, support migrations to Facilities-iQ, and use CRM data for forecasting and account prioritization. The role collaborates cross-functionally to improve retention, customer satisfaction, and commercial growth.

Own the full B2B SaaS sales cycle for mid-market customers, from prospecting and discovery through closing and forecasting. Act as a consultative advisor, connect software capabilities to executive business challenges, manage pipeline accountability, and deliver a £500k ARR target. The role requires adaptability in a fast-growing environment, collaboration with internal teams, and travel to the Manchester office, client meetings, and events.