Jobs at Serko Limited

Lead end-to-end traveller experience design for an AI-first travel product. Define UX strategy, design and ship web and native mobile interfaces, scale design systems and accessibility, craft AI-augmented workflows, and collaborate cross-functionally to drive product outcomes while mentoring design craft.

Lead the technical vision and roadmap for the company's AI platform: design model-serving, feature stores, experiment tracking, CI/CD for ML, optimize GPU/compute, improve observability, ensure reliability, and mentor senior engineers to enable scalable, safe LLM inference in production.

Design, build, and optimize scalable batch and streaming data pipelines, manage Snowflake and BigQuery warehouses, create dbt data models, ensure data governance and observability, collaborate with architecture and security teams, write efficient SQL/Python/PowerShell, and participate in a light on-call rotation to deliver reliable data products.

Lead cross-team, system-level engineering for Serko.ai Experience: make architectural decisions, integrate platform services, adopt agentic AI safely, mentor senior engineers, coordinate strategic migrations, and align engineering with product and executive roadmaps.

Design, build, and optimize scalable batch and streaming data pipelines; manage Snowflake and BigQuery warehouses; develop dbt models; orchestrate workflows across Azure and Google Cloud; ensure data governance, observability, security, and high-quality data products; participate in a light on-call rotation.