Jobs at Serko Limited

Leads complex data engineering initiatives, including scalable data architecture, data platform development, data modeling, proof-of-concept projects, and performance optimization. Collaborates with engineering, product, platform, security, and architecture teams to deliver reliable solutions. Mentors data engineers, drives engineering standards, advises on technical tradeoffs, and promotes consistent data practices across the organization.

Lead security initiatives across the organisation: advise cross-functional teams, perform business-focused risk assessments, integrate security into SDLC (DevSecOps), manage incident response and threat intelligence, run security operations and awareness programs, and support security strategy and compliance efforts.

Lead platform shared services product strategy and roadmap, delivering AI-native, API-first platform capabilities. Collaborate with engineering and cross-functional stakeholders to build scalable, observable infrastructure, enable AI-powered products, manage lifecycle from ideation to launch, and mentor product managers while tracking KPIs and driving commercial outcomes.

Design, build, and optimise scalable batch and streaming data pipelines; develop data models with dbt; manage Snowflake and BigQuery environments; ensure data governance, observability, security, and cross-team delivery; participate in a light on-call rota.

Lead a team of 8–10 engineers to design, build, and scale cloud-native, microservices-based systems. Drive technical strategy, own end-to-end delivery, ensure high availability and performance, integrate AI/ML capabilities, and stay hands-on with coding, architecture, and engineering best practices.

Lead and enable an engineering team to deliver reliable outcomes: plan and track delivery, manage risks and dependencies, coach engineers, uphold engineering standards, improve processes, and align work with product and business priorities.

Build and evolve an internal developer platform and portal, create self-service scaffolding and templates, integrate modern developer workflows, reduce developer cognitive load, and automate platform tooling to streamline onboarding and accelerate engineering velocity.

Lead engineering delivery and platform health for Serko.ai, managing platform shared services, AI integrations, CI/CD, security, observability, and cross-domain dependencies. Provide strategic leadership, hire and develop teams, align engineering and product roadmaps, and ensure scalable, model-driven infrastructure to support agentic AI experiences and successful Serko.ai launches.

Lead end-to-end traveller experience design for an AI-first travel product. Define UX strategy, design and ship web and native mobile interfaces, scale design systems and accessibility, craft AI-augmented workflows, and collaborate cross-functionally to drive product outcomes while mentoring design craft.

Lead the technical vision and roadmap for the company's AI platform: design model-serving, feature stores, experiment tracking, CI/CD for ML, optimize GPU/compute, improve observability, ensure reliability, and mentor senior engineers to enable scalable, safe LLM inference in production.

Design, build, and optimize scalable batch and streaming data pipelines, manage Snowflake and BigQuery warehouses, create dbt data models, ensure data governance and observability, collaborate with architecture and security teams, write efficient SQL/Python/PowerShell, and participate in a light on-call rotation to deliver reliable data products.

Design, build, and optimize scalable batch and streaming data pipelines; manage Snowflake and BigQuery warehouses; develop dbt models; orchestrate workflows across Azure and Google Cloud; ensure data governance, observability, security, and high-quality data products; participate in a light on-call rotation.

Lead cross-team, system-level engineering for Serko.ai Experience: make architectural decisions, integrate platform services, adopt agentic AI safely, mentor senior engineers, coordinate strategic migrations, and align engineering with product and executive roadmaps.