Jobs at Sequencing.com

Lead strategy and execution of lifecycle marketing across email, SMS, push, and in-product messaging. Analyze customer journeys and subscription datasets to identify drop-offs and growth opportunities. Build, launch, and optimize automated onboarding, activation, engagement, retention, win‑back, and referral programs. Translate complex genomic insights into clear customer messaging, run experiments and A/B tests, and partner with Product, Data, and Engineering to improve tracking, data quality, and infrastructure.

Design, build, and maintain scalable production pipelines and services to process clinical-grade 30x whole genome data. Optimize performance, reliability, and cost across AWS and hybrid environments. Develop tools and services (Python, C#, SQL, AWS) for genomic analysis, collaborate with cross-functional teams, ensure testing, observability, and validated output, and support consumer-facing DNA apps and reports.

Provide responsive, high-quality customer support across email, phone, chat, and social platforms; troubleshoot orders and technical issues for e-commerce and digital subscriptions; escalate complex cases; maintain accurate records; contribute to support documentation; collaborate with engineering, product, and sales; identify trends to improve customer experience.

Develop automated tests and genomic data analysis pipelines to validate code deployments, detect errors, and ensure the accuracy and integrity of clinical-grade sequencing workflows. Collaborate with software engineers and variant curators to improve bioinformatics processes and prevent production issues. The role combines bioinformatics expertise, large-scale genomic data analysis, software quality engineering, and test automation in a fully remote genomic health platform.

Lead security engineering across web apps, APIs, cloud (AWS/OCI), Kubernetes, and on-prem systems. Build CI/CD security, secure genomic and PHI/PII pipelines (HIPAA), run monitoring and incident response, prepare for HIPAA/SOC2/ISO27001 audits, perform pentesting/vulnerability discovery, improve logging/SIEM, and drive remediation with engineering and DevOps while raising company-wide security awareness.

Lead and build the company's end-to-end security program for a genomics and AI platform: governance, compliance (HIPAA, HITECH, SOC 2, ISO 27001), AI governance, offensive security, incident response, third-party and SaaS security, and cross-functional security embedding. Manage senior offensive personnel and external partners, present to executives, and deliver SOC 2 readiness and a prioritized HIPAA remediation roadmap quickly.

Lead frontend development for native iOS and Android apps using React Native. Turn Figma designs into high-performance screens, ship end-to-end releases to App Store and Google Play, optimize performance and startup time, design architecture and state management, own code quality and reviews, implement rich animations and gestures, integrate APIs and AI features, and maintain analytics, logging, and monitoring.

Build and operate distributed backend services and genomic reasoning engines that combine whole genome bioinformatics with AI. Design scalable data models, retrieval and vector search systems, and deterministic guardrails to ensure scientifically accurate, explainable genomic AI for production use.

Design and build production AI systems and distributed backend services that enable genomic reasoning, retrieval, and data platforms. Integrate genomic annotations and interpretation logic, architect high-performance data models and storage across PostgreSQL, DuckDB, Qdrant, Redis, and Spark. Ensure AI outputs are accurate, explainable, and grounded in genomic evidence while collaborating across engineering and bioinformatics teams.

Lead 0-to-1 exploratory bioinformatics projects that combine genomic data, literature retrieval, deterministic methods, and AI to prototype new product capabilities, define evaluation and stop criteria, diagnose failures, and hand off validated evidence packages to Product, Engineering, and Bioinformatics for independent evaluation and potential productionization.

Own the member-facing mobile (and near-term signed-in web) product roadmap for AI-powered genomic experiences. Drive activation, engagement, retention, and trust by translating intelligence-layer capabilities into polished consumer UX, rapid prototypes, experiments, and clear PRDs while partnering with AI platform, engineering, bioinformatics, design, and customer success.

Build and maintain high-performance, fault-tolerant distributed backend services and data pipelines for large genomic and health datasets. Design storage, indexing, and async event workflows; optimize latency, throughput, and reliability. Partner with bioinformatics and product teams to validate scientific accuracy and guard AI-driven responses.

Lead and execute a diversified, efficient customer acquisition engine for a consumer subscription genomics company. Own paid acquisition strategy, budgets, metrics (CAC, LTV, payback), creative testing, experimentation, and channel diversification (creators, affiliates, partnerships, referrals). Act as a hands-on player-coach, improving reporting, systems, and cross-functional alignment to scale profitable growth.

Lead and scale a multimillion-dollar performance marketing engine, owning paid and organic acquisition, experimentation, channel diversification, unit economics (CAC/LTV), creative testing, and growth systems. Hands-on player-coach role focused on discovering new channels, optimizing profitable growth, and embedding AI to accelerate testing and analysis.

Lead creation of high-performing marketing creative across paid social, landing pages, email, lifecycle campaigns, and product storytelling. Rapidly generate, test, iterate, and scale visual concepts and motion/video assets (including AI-generated video). Maintain and evolve brand systems and Figma libraries, collaborate with growth and product marketing, and evaluate emerging AI creative tools to improve performance and creative velocity.

Lead Sequencing’s brand and product marketing: define positioning, messaging, and go-to-market for whole genome and health insight products. Translate complex genomics into clear, trust-building narratives; run launches across web, email, social, and partners; align brand with growth and product teams; enable sales and support with collateral; use customer research and data to refine messaging and measure brand/product health.

Invite mission-driven candidates to join Sequencing's talent community for roles across engineering, data, bioinformatics, product, and more. Promote company mission, benefits, and remote opportunities while building a pipeline of qualified applicants interested in genomics and AI-powered healthcare.

Create clear, trustworthy genomics content for social and creator platforms. Translate complex genomic science into engaging short- and long-form video and written content, partner with scientific teams for accuracy, run rapid A/B tests, use AI tools and analytics to optimize performance, and engage authentically in online communities to build awareness and trust.

Lead and grow the mobile and AI platform engineering team to deliver reliable, real-time DNA-based health insights. Own roadmap, delivery predictability, React Native releases, performance, production reliability, AI model orchestration, multi-agent systems, incident response, API contracts, and cross-functional partnerships to ensure scalable, trustworthy AI experiences.

Lead and build the company's FP&A and analytics functions: budgeting, forecasting, financial modeling, unit-economics, KPI frameworks, dashboards, and performance reporting. Advise CEO/COO and board on capital allocation and growth scenarios, improve margin and cash efficiency, and hire/manage a high-performing finance and analytics team.