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The IT Specialist will support the IT Manager at Sensei Wellness Retreat, providing technical assistance for various applications, hardware, and guests' technologies. Key responsibilities include maintaining technical documentation, evaluating user needs, supporting training, troubleshooting technical issues, and conducting technology upgrades.
The Experience Specialist greets guests, assists with check-in and check-out, manages guest requests, and ensures smooth night audit processes. Responsibilities include maintaining communication with departments, fulfilling guest needs, managing safety and security, and performing clerical tasks to ensure an enjoyable guest experience.
The Guide, Exercise Physiology at Sensei is responsible for managing and coordinating guests' wellness journeys in a luxury resort setting, incorporating evidenced-based practices in exercise physiology. They conduct 1:1 sessions, lead nutrition workshops, facilitate group experiences, and support team wellness. The role also involves health coaching, education, and program development to enhance guest experiences.
The Guide specializing in Exercise Physiology at Sensei Retreats will provide personalized support to guests, conducting assessments and developing customized wellness programs. Responsibilities include leading movement classes, offering health coaching, conducting workshops, fostering guest relationships, and ensuring guest satisfaction throughout their stay.
The Community Specialist will manage social media and public relations, focusing on content creation, engagement, and influencer relationships. Responsibilities include social media operations, performance analysis with Google Analytics, PR coordination, and maintaining social content calendars while working with the marketing team to track success.
The Experience Specialist Manager is responsible for managing guest experiences, assisting in itinerary changes, and overseeing the Experience Specialist team. This role involves collaboration with various teams to ensure seamless guest service, handling operational support requests, and managing service bookings and billing while maintaining high guest interaction standards.
The IT Coordinator at Sensei Wellness is responsible for managing IT operations, providing technical support for wellness applications, coordinating training for property staff, and ensuring the effective alignment of technology with the company's wellbeing programming. They will also support both backend IT functions and customer-facing technology solutions.
The Spa Manager oversees the spa's operations, ensuring exceptional service quality. Responsibilities include managing staff, training, scheduling, budget adherence, and compliance. The role requires effective communication between team members and stakeholders to ensure seamless service delivery. The manager also assists with marketing efforts and facility tours.
The Engineering Manager oversees engineering staff and manages facility maintenance, including repairs of buildings and equipment. Responsibilities include supervising preventative maintenance, compliance with regulations, training staff, and ensuring smooth operations of systems such as HVAC and plumbing.