Jobs at Seneca Gaming Corporation

Processes high-volume vendor invoices, matches purchasing and receiving documentation, resolves discrepancies, prepares payment cycles, maintains vendor accounts and files, reviews accounts payable reports, and responds to vendor and internal inquiries. The role also provides administrative support, customer service, and phone coverage while complying with financial controls, information security policies, and casino regulations. Night, weekend, holiday, and 24-hour schedule availability is required.

Supports hotel room attendants by stocking supplies, managing linen inventories, maintaining public areas, delivering guest-requested items, and performing cleaning and basic equipment maintenance. Provides customer service, follows casino policies and information-security procedures, attends required training and meetings, and works flexible 24-hour schedules. Requires frequent standing, walking, bending, lifting, and carrying up to 25 pounds.

Directs casino marketing, promotions, VIP events, Social Club activities, player loyalty initiatives, public relations, and special events. Oversees campaigns, budgets, revenue performance, marketing analysis, departmental operations, staffing, training, and compliance. Partners with operations, sales, and player development to increase visitation, customer loyalty, and profitability. The role manages a 24/7 operation, requires extensive industry experience, and involves regular interaction with customers, regulators, employees, and senior management.

Performs daily gaming, non-gaming, promotional, cash, and revenue audits; records journal entries; reconciles transactions; analyzes variances and anomalies; maintains audit records; processes tax audit liabilities; reviews expenses and complimentary activity for compliance; and communicates findings to departments and management. The role also requires customer service, policy compliance, Excel proficiency, and flexible 24-hour scheduling in a casino environment.

Sets up, operates, removes, troubleshoots, reconfigures, and maintains audio, lighting, rigging, staging, backline, and video equipment for concerts and events. Coordinates sound checks and rehearsals, follows live cues, supports performers and producers, performs preventive maintenance, and provides professional customer service in a fast-paced casino environment.

Supports hotel room attendants by stocking supplies, managing linen inventories, cleaning public areas, delivering guest-requested items, and assisting with room cleaning. Operates and performs routine maintenance on floor-cleaning equipment while maintaining a safe, hazard-free environment. Provides professional customer service, follows casino policies and information-security procedures, completes required training, and works a flexible 24-hour schedule involving extensive standing, walking, lifting, and pushing or pulling carts.

Supervises and coordinates live entertainment performances and special events, including artist hospitality, event advancing, contracts, ticketing, staffing, front-of-house operations, budgets, and day-of-show execution. Liaises with artists, promoters, vendors, and internal departments; supervises event personnel; supports stage management and production equipment setup; and ensures safe, professional event delivery and exceptional guest experiences.

Manages casino Environmental Services and wardrobe operations, including cleanliness, sanitation, staffing, training, scheduling, inventory, budgeting, purchasing, equipment maintenance, inspections, work orders, and regulatory compliance. Leads supervisory staff, maintains cleaning and uniform standards, controls labor and expenses, ensures safe chemical handling and OSHA compliance, and provides customer service in a 24-hour casino environment.

Plan, coordinate, and execute casino special events from conception through post-event analysis. Manage vendor relationships, event branding, promotions, budgets, reporting, scheduling, and on-site logistics. Support promotional software testing, train staff, supervise events in manager absence, and ensure compliance with company policies while delivering strong guest service.

Lead and scale Seneca Gaming Corporation's digital marketing across web, mobile, SEO/SEM, paid media, social, and email. Build processes, manage budgets and agencies, run analytics and A/B tests, hire and coach a team, align digital strategies with business goals, and collaborate with internal stakeholders to drive traffic, engagement, and online revenue.

Lead and manage electrical and thermal plant operations across the Seneca Niagara Resort and Casino footprint. Oversee HVAC, central plant, electrical systems, estimating, project delivery, budgeting, staff supervision, safety compliance, vendor/client relations, and 24/7 operations. Develop service business lines, secure projects, and ensure technical quality, energy efficiency, and adherence to company policies and codes.

Perform repair, rebuilding, replacement and installation of locks and mechanical parts across the facility. Make and issue keys, maintain key/lock records, service electronic hotel lock and access control systems, master keying, safes/vaults, and door hardware. Use hand and power tools, operate a vehicle, lead apprentices, and provide customer service while complying with security and company policies.

Support the Corporate Manager of Special Events by planning, scheduling, executing and reviewing casino promotions and giveaways. Maintain records, perform data entry (ACSC/SWS), coordinate advertising, supervise when needed, ensure compliance, and provide exceptional customer service in a fast-paced casino environment.

Direct vehicle flow to/from valet and self-parking, provide friendly customer service, follow company policies and information security rules, complete required training, attend meetings, and work variable hours in a noisy, smoking-permitted casino environment.