Jobs at Selfhelp Community Services, Inc.

Manages the pipeline and marketing of affordable housing loan funds across three North Carolina geographies. Responsibilities include prospective borrower communications, financial and project vetting, stakeholder relationship development, loan documentation support, program process management, compliance and data tracking, budget and meeting coordination, and credit team support. The role also assists with outreach, term sheets, reporting, and strategic process improvements.

Manage mortgage document custody, collateral file audits, quality control testing, regulatory and GSE compliance, repurchase reviews, and deficiency analysis. The role maintains audit trails, monitors documentation and repurchase trends, supports internal and external examinations, and coordinates with lending, servicing, legal, compliance, and secondary marketing teams. It also oversees third-party custodians, develops sampling methodologies, and recommends process improvements.

Leads regional deposit-raising, community outreach, investor and depositor relationships, and commercial lending opportunity development. Builds partnerships with mission-aligned organizations, markets loans and deposits, represents Self-Help publicly, coordinates proposals and impact due diligence, supports branch staff, and advances economic inclusion initiatives. The role requires extensive relationship development, community development finance expertise, presentations, strategic marketing collaboration, and engagement with underserved communities.

Administers multi-state employee benefit programs, open enrollment, leave programs, wellness initiatives, benefit records, payroll deductions, vendor relationships, and compliance activities. Serves as the primary resource for employee benefit questions, coordinates with HR, Payroll, and vendors, prepares benefit reports, calculates costs, and monitors federal and state regulatory changes. Supports employee education, enrollment accuracy, audits, reconciliations, and issue resolution.

Provides technical support for hardware, software, networks, peripherals, email, and remote users. Responsibilities include troubleshooting, equipment setup, repairs, user account management, backups, disaster recovery, software deployment, documentation, vendor escalation, and user training. The role also administers computer networks, tracks support requests, supports new system requirements, and provides on-call assistance and travel as needed.

Leads operations across assigned credit union branches, overseeing branch performance, compliance, security, staffing, coaching, budgets, and strategic planning. Drives deposit and loan growth through business development, community partnerships, and branch business plans. Ensures regulatory adherence, manages performance and staffing decisions, evaluates operational reports, and represents Self-Help in community settings. Frequent travel among branch locations and occasional work beyond normal hours are required.

Serves as a strategic HR partner for a regional team, advising leaders and staff on employee relations, performance management, workforce planning, policies, compliance, accommodations, and organizational effectiveness. Leads complex investigations, employment decisions, transitions, onboarding, and engagement initiatives. Coaches recruiters and HR team members, supports talent acquisition strategy, facilitates training, manages unemployment claims, and partners with Legal and HR Operations on benefits, payroll, and regulatory matters.

Leads strategic and daily operations for a 45-acre mixed-use historic campus, overseeing tenants, vendors, property management, budgets, leasing support, building systems, reporting, community partnerships, and campus performance. Develops revenue and occupancy strategies, manages operational and capital budgets, coordinates maintenance and space turnovers, supports development opportunities, and represents the campus with community and business stakeholders.

Lead and direct all marketing, communications, PR and brand strategies to increase awareness, drive campaigns, manage budgets and vendors, oversee digital and internal communications, and advise senior leadership to support business lines and mission-driven goals.

Provides confidential, high-level administrative support to the CEO and senior leaders: managing calendars, travel, expenses, board packets and meeting materials, coordinating events, recording minutes, handling correspondence and visitor inquiries, prioritizing tasks, and supporting special projects with discretion.

The Regional Manager oversees retail operations, manages staff development, leads strategic planning, ensures compliance, fosters community relations, and drives business growth in assigned regions.

The Full Stack React Developer will design, implement, and maintain custom applications, manage project lifecycle, and mentor staff while ensuring high quality and testing standards.

Manage multi-state payroll operations for 1,000+ employees, lead a team of payroll administrators, ensure compliance with federal/state laws, oversee payroll reporting/tax filings, drive process improvements and Workday payroll/time/absence activities, support HR projects and year-end activities.