Jobs at Selfhelp Community Services, Inc.

Oversee operations and performance across regional credit union branches, ensuring regulatory compliance, security, customer service, business growth, and financial goals. Lead and develop branch managers and staff, manage staffing and performance processes, analyze branch results, create strategic plans and budgets, reduce operational losses, and build community partnerships and business opportunities. Frequent travel among branch locations is required.

Leads CRL’s federal legislative and regulatory strategy, oversees policy staff, develops policy positions, engages Congress and regulators, represents the organization in media and coalition settings, and connects federal policy opportunities to organizational strategy. The role requires senior leadership, team supervision, persuasive writing and communication, public representation, and commitment to racial and economic justice and consumer financial protection.

Lead fundraising and capital development for mission-driven initiatives by identifying funders, preparing debt and equity proposals, negotiating terms, managing financial closings, maintaining funder relationships, tracking commitments, preparing reports, supporting audits, and ensuring program compliance. The role also monitors funding needs, supports grant solicitation, coordinates internal teams, and represents Self-Help at industry events.

The Policy Counsel develops state policy strategy, monitors legislation and rulemaking, conducts legal and policy analysis, and drafts comment letters, testimony, briefs, and advocacy materials. The role supports litigation and amicus efforts, builds relationships with regulators, legislators, allies, and lenders, represents the organization publicly, and mentors junior staff. Responsibilities focus on consumer financial protection, civil rights, fair lending, and state-level regulatory advocacy.

Provides legal counsel on credit union regulatory compliance, including ECOA, BSA, TILA, and HMDA. Responsibilities include legal research, regulatory analysis, advising leadership, drafting and negotiating financial and commercial agreements, and supporting employment, vendor, mortgage, and community economic development matters.

Develops financial projection models, decision-support tools, pricing and profitability analyses, and strategic initiative models. Supports mergers, investments, due diligence, forecasting validation, variance analysis, and financial governance. Underwrites affordable housing acquisition and preservation opportunities, conducts market research, and presents recommendations to senior leaders and committees. Requires strong Excel, financial modeling, data analysis, communication, organization, and independent problem-solving skills.

Manages the pipeline and marketing of affordable housing loan funds across three North Carolina geographies. Responsibilities include prospective borrower communications, financial and project vetting, stakeholder relationship development, loan documentation support, program process management, compliance and data tracking, budget and meeting coordination, and credit team support. The role also assists with outreach, term sheets, reporting, and strategic process improvements.

Manage mortgage document custody, collateral file audits, quality control testing, regulatory and GSE compliance, repurchase reviews, and deficiency analysis. The role maintains audit trails, monitors documentation and repurchase trends, supports internal and external examinations, and coordinates with lending, servicing, legal, compliance, and secondary marketing teams. It also oversees third-party custodians, develops sampling methodologies, and recommends process improvements.

Leads regional deposit-raising, community outreach, investor and depositor relationships, and commercial lending opportunity development. Builds partnerships with mission-aligned organizations, markets loans and deposits, represents Self-Help publicly, coordinates proposals and impact due diligence, supports branch staff, and advances economic inclusion initiatives. The role requires extensive relationship development, community development finance expertise, presentations, strategic marketing collaboration, and engagement with underserved communities.

Administers multi-state employee benefit programs, open enrollment, leave programs, wellness initiatives, benefit records, payroll deductions, vendor relationships, and compliance activities. Serves as the primary resource for employee benefit questions, coordinates with HR, Payroll, and vendors, prepares benefit reports, calculates costs, and monitors federal and state regulatory changes. Supports employee education, enrollment accuracy, audits, reconciliations, and issue resolution.

Provides technical support for hardware, software, networks, peripherals, email, and remote users. Responsibilities include troubleshooting, equipment setup, repairs, user account management, backups, disaster recovery, software deployment, documentation, vendor escalation, and user training. The role also administers computer networks, tracks support requests, supports new system requirements, and provides on-call assistance and travel as needed.

Serves as a strategic HR partner for a regional team, advising leaders and staff on employee relations, performance management, workforce planning, policies, compliance, accommodations, and organizational effectiveness. Leads complex investigations, employment decisions, transitions, onboarding, and engagement initiatives. Coaches recruiters and HR team members, supports talent acquisition strategy, facilitates training, manages unemployment claims, and partners with Legal and HR Operations on benefits, payroll, and regulatory matters.

Lead and direct all marketing, communications, PR and brand strategies to increase awareness, drive campaigns, manage budgets and vendors, oversee digital and internal communications, and advise senior leadership to support business lines and mission-driven goals.

Provides confidential, high-level administrative support to the CEO and senior leaders: managing calendars, travel, expenses, board packets and meeting materials, coordinating events, recording minutes, handling correspondence and visitor inquiries, prioritizing tasks, and supporting special projects with discretion.

The Regional Manager oversees retail operations, manages staff development, leads strategic planning, ensures compliance, fosters community relations, and drives business growth in assigned regions.

The Full Stack React Developer will design, implement, and maintain custom applications, manage project lifecycle, and mentor staff while ensuring high quality and testing standards.

Manage multi-state payroll operations for 1,000+ employees, lead a team of payroll administrators, ensure compliance with federal/state laws, oversee payroll reporting/tax filings, drive process improvements and Workday payroll/time/absence activities, support HR projects and year-end activities.