Teams at Selfhelp Community Services, Inc.

Provides technical support for hardware, software, networks, peripherals, email, and remote users. Responsibilities include troubleshooting, equipment setup, repairs, user account management, backups, disaster recovery, software deployment, documentation, vendor escalation, and user training. The role also administers computer networks, tracks support requests, supports new system requirements, and provides on-call assistance and travel as needed.

Leads operations across assigned credit union branches, overseeing branch performance, compliance, security, staffing, coaching, budgets, and strategic planning. Drives deposit and loan growth through business development, community partnerships, and branch business plans. Ensures regulatory adherence, manages performance and staffing decisions, evaluates operational reports, and represents Self-Help in community settings. Frequent travel among branch locations and occasional work beyond normal hours are required.

Serves as a strategic HR partner for a regional team, advising leaders and staff on employee relations, performance management, workforce planning, policies, compliance, accommodations, and organizational effectiveness. Leads complex investigations, employment decisions, transitions, onboarding, and engagement initiatives. Coaches recruiters and HR team members, supports talent acquisition strategy, facilitates training, manages unemployment claims, and partners with Legal and HR Operations on benefits, payroll, and regulatory matters.