Jobs at Seismic

Serves as the primary technical liaison for mid-market and upper-market customers. Provides product expertise, technical guidance, solution advice, and best practices; manages customer expectations, projects, and stakeholder relationships; leads customer meetings; collaborates with customer success, sales, support, product, and engineering teams; and identifies product and process improvements based on customer feedback.

Designs and implements enterprise integration solutions for Seismic customers. Leads requirements gathering, solution architecture, API integrations, technical documentation, project delivery, risk mitigation, customer guidance, training, and post-deployment support. Partners with product, engineering, sales, and customer success teams, presents solutions to technical and executive audiences, manages escalations, mentors junior staff, and recommends product enhancements.

Consults with clients to document business and content challenges, design Seismic implementation solutions, guide change management, provide SLA-based support, conduct client training, and manage projects. The role requires strong client communication, solution architecture, analysis, troubleshooting, Microsoft Office proficiency, and the ability to manage multiple concurrent engagements.

Consults with clients to document business and content challenges, design Seismic-based solutions, guide implementation, support change management, provide ongoing services, conduct training, and manage projects. The role requires strong client-facing communication, problem-solving, solution architecture, relationship management, and the ability to manage multiple dynamic engagements.

Leads India-wide Finance, Information Technology, and Information Security organizations within a global CFO structure. Aligns local execution with global strategies, manages senior functional leaders, oversees governance, compliance, risk, workforce planning, transformation initiatives, and organizational effectiveness. Partners with India and global executives, develops leadership pipelines, drives cross-functional collaboration, and communicates business performance, risks, and priorities in a globally matrixed SaaS company.

Designs, develops, and maintains automated Python test suites and frameworks covering functional and performance testing across UI, APIs, datastores, mobile, and desktop applications. Executes and analyzes tests, writes test plans, performs manual testing when needed, collaborates on test strategies and acceptance criteria, identifies coverage gaps, supports incident triage, and improves testing processes, CI/CD pipelines, and quality practices.

Designs, develops, and maintains automated testing frameworks and scripts across UI, API, and data layers. Executes tests, analyzes results, identifies defects, and supports debugging and resolution. Creates test plans and scenarios, collaborates on test strategies and acceptance criteria, reviews coverage, and improves testing processes. Uses AI-assisted tools to increase testing efficiency while partnering with developers, product managers, SRE, infrastructure, and delivery teams.

Develop and optimize scalable backend services and frontend components for AI-driven content discovery and semantic search. Design distributed systems, improve indexing and information retrieval algorithms, tune performance, integrate AI capabilities, and collaborate with product, data science, UX, and engineering teams. Provide technical mentorship and contribute to continuous experimentation and innovation across geographically distributed teams.

Designs and implements API integrations and custom solutions for enterprise clients. Leads requirements gathering, provides technical guidance, manages risks across concurrent projects, and serves as a subject matter expert on platform capabilities. The role includes customer presentations, training, post-deployment support, escalations, cross-functional collaboration, and advocating for product enhancements. Candidates troubleshoot Python code, work with Salesforce and RESTful APIs, and apply AI tools to improve efficiency.

Develop and scale full-stack SaaS applications using Node.js and React. Build backend services and frontend experiences, resolve high-priority production defects, migrate functionality to microservices, collaborate cross-functionally, and improve software quality, reliability, and operational excellence.

Leads and mentors Solution Consultants, architects, and engineers while ensuring consistent solution delivery across services engagements. Develops delivery methodologies, best-practice tools, training, and certification programs; aligns consulting with product capabilities; manages staffing, utilization, revenue, and margins; and collaborates with prospects, customers, Product, and practice leadership in a SaaS environment.

Design, build, and operate scalable distributed systems and backend services for an enterprise SaaS platform. Own technical architecture, develop C#/.NET services and APIs, improve reliability and performance, and apply AI-native practices including LLMs, RAG, and agentic workflows. Collaborate across product and engineering teams, participate in on-call and incident response, improve testing and observability, and mentor engineers through design and code reviews.

Design, build, and modernize scalable cloud-native applications for Seismic’s learning platform. Lead distributed systems, microservices, system architecture, AI-enabled capabilities, CI/CD, observability, and Kubernetes initiatives. Resolve complex production issues, improve platform reliability and performance, collaborate cross-functionally, mentor engineers, contribute to technical decisions, and evaluate emerging technologies and AI-assisted development tools.

Drive product adoption, usage growth, and value realization across a high-volume customer portfolio. Analyze product usage, customer health, engagement, and ROI metrics in Gainsight to identify risks and opportunities. Deliver scalable digital success motions, coaching, office hours, campaigns, and adoption recommendations. Diagnose workflow and configuration barriers, coordinate escalations with Support, Product, Services, and Engineering, and translate customer goals into practical use cases and repeatable success plans.

Develop and maintain scalable backend systems for search, content discovery, and AI capabilities. Support indexing, retrieval, ranking, integrations, performance tuning, and query latency improvements. Collaborate with product managers, frontend engineers, UX designers, AI partners, and geographically distributed teams to deliver reliable search experiences. The role also involves learning modern search, backend, cloud, and AI technologies while contributing to SaaS product development.

Develop and maintain .NET tenant-management tooling, APIs, automation, and internal developer platforms. Improve tenant lifecycle processes, developer experience, reliability, and operational efficiency across a cloud-agnostic, multi-region microservices environment. Lead projects, present technical proposals, mentor engineers, participate in a 12-hour on-call rotation, and apply AI-assisted development and operational automation while maintaining security, compliance, and data-quality standards.

Design enterprise software experiences for Seismic’s sales-content platform. Responsibilities include user research, competitive analysis, ideation, wireframes, prototypes, interaction design, usability testing, and UI specifications. The designer will collaborate with product management, executives, and stakeholders to define roadmaps, solve complex workflows, support agile development, and deliver products throughout their lifecycle.

Lead and develop a Customer Success and Renewals team in Seismic’s India hub. Drive customer adoption, retention, value realization, risk mitigation, renewal readiness, and forecast accuracy across a high-volume SaaS book of business. Hire, coach, and manage team performance while establishing operating rhythms, improving digital customer success through AI and automation, resolving escalations, and partnering cross-functionally with Sales, Services, Support, Product, and Operations.

Design, develop, and maintain automated test frameworks and scripts using Python or similar languages. Perform UI, API, and data-layer testing, analyze results, identify defects, and support debugging and triage. Create test plans and scenarios, collaborate with developers and product teams on test strategies and acceptance criteria, review test coverage, and improve QA processes using CI/CD and AI-assisted testing tools.

Develop and maintain Seismic’s Mantle component library and shared front-end infrastructure. Resolve complex issues involving CSP, accessibility, cross-browser rendering, and performance. Shape front-end architecture, standards, and developer workflows while collaborating with product managers, designers, and engineers across remote teams. Use React, TypeScript, modern build tooling, CI/CD, and LLM-assisted development to deliver accessible, reliable, and high-quality user interfaces.