Jobs at Seismic

The posting provides limited role-specific information. The Manager, Project Management position is associated with Seismic, a go-to-market performance and AI revenue execution platform company. Detailed responsibilities, qualifications, experience requirements, technologies, compensation, travel, and clearance information are marked as TBD or not provided.

Leads Seismic’s India go-to-market organization across Customer Success, Renewals, Services, Solution Consulting, Implementation, Technical Account Management, and Project Management. The role owns India GTM strategy, operating model, leadership development, customer outcomes, retention, scalability, governance, and collaboration with global executives. The leader will build organizational capability, improve operational leverage through process, technology, automation, and AI, and represent India GTM priorities to senior stakeholders.

Designs and maintains cloud automation and reliability tooling across multi-cloud SaaS environments. The role improves observability, incident response, SLOs, capacity planning, disaster recovery, and production readiness; participates in a global on-call rotation; leads high-severity incident response and postmortems; partners with engineering, product, security, vendors, and customer-facing teams; and responsibly applies AI-assisted workflows to reliability operations.

Leads end-to-end SaaS customer implementations for commercial and mid-market clients. Manages portfolios of 10–20 concurrent projects, facilitates discovery and solutioning, performs basic technical configurations, tracks schedules and utilization, manages risks and scope changes, reports project status, and delivers client training and enablement through handoff to Customer Success.

Leads India IT operations as the senior technical escalation point, personally handling systems administration, infrastructure, endpoint, identity, network, security, incident response, and end-user support. Manages and mentors IT staff, coordinates local hiring and performance management, aligns operations with global IT strategy, improves automation and self-service, and communicates risks and incidents to global leadership.

Leads and develops a Customer Success and Renewals team in India, managing hiring, coaching, performance, customer adoption, retention, risk mitigation, renewal forecasting, and value realization. Partners cross-functionally to improve digital customer success, operational effectiveness, escalation handling, and customer outcomes across a high-volume B2B SaaS book of business.

Consults with clients to document business and content challenges, design Seismic-based solutions, guide sales enablement implementations, support change management, provide ongoing SLA-based services, and assist with client training. The role requires managing multiple projects, solving problems, architecting solutions, and building strong customer relationships in a dynamic SaaS environment.

The Solution Consultant guides clients through Seismic implementations by documenting business and content challenges, designing solutions, applying sales enablement best practices, supporting change management, providing ongoing client services, and conducting training. The role requires managing multiple projects, troubleshooting problems, communicating with stakeholders, and building strong customer relationships in a fast-paced professional services environment.

Own the end-to-end commercial renewal process for a portfolio of SMB and Commercial B2B SaaS customers. Drive retention, manage commercial risk, lead negotiations, identify expansion opportunities, maintain accurate forecasts and CRM data, and collaborate with Customer Success, Sales, Revenue Operations, Finance, and Legal to improve customer outcomes and renewal performance.

Secure Seismic’s cloud environments across multiple providers by monitoring WAF, CSPM, and SIEM systems; auditing against CIS Benchmarks; automating alert triage and remediation; enforcing least-privilege access for service accounts, APIs, and automated agents; and investigating cloud security incidents. The role also involves scripting, developing standardized controls and runbooks, reducing operational toil, and collaborating with cloud security engineering, cloud operations, and product engineering teams.

Leads Revenue Enablement, Revenue Operations, and Demo Engineering teams supporting global Solution Engineering. Oversees Salesforce and GTM technology administration, standard and custom demo capabilities, process optimization, enablement strategy, performance metrics, and team development. Partners cross-functionally with global leaders to scale systems, operations, and services while building a high-performing culture and maintaining deep knowledge of the Highspot platform.

Drive product adoption, proficiency, value realization, and use-case expansion across a high-volume customer portfolio. Analyze usage and engagement data in Gainsight to identify risks, adoption gaps, and ROI opportunities; create targeted intervention plans and scaled digital success motions. Provide product guidance, coaching, and recommendations, coordinate resolution of configuration or workflow barriers, and partner with Support, Product, Services, Engineering, and regional customer success teams to improve customer outcomes.

Leads and mentors Solution Consultants, ensuring consistent solution delivery across customer engagements. Develops consulting frameworks, methodologies, training, and best practices; aligns services with product capabilities; manages staffing, utilization, revenue, and margins; partners with Product teams; supports prospects and customers; and promotes AI-enabled efficiency and high-quality outcomes.

Serves as the primary technical liaison for mid-market and upper-market customers. Provides product expertise, technical guidance, solution advice, and best practices; manages customer expectations, projects, and stakeholder relationships; leads customer meetings; collaborates with customer success, sales, support, product, and engineering teams; and identifies product and process improvements based on customer feedback.

Designs and implements enterprise integration solutions for Seismic customers. Leads requirements gathering, solution architecture, API integrations, technical documentation, project delivery, risk mitigation, customer guidance, training, and post-deployment support. Partners with product, engineering, sales, and customer success teams, presents solutions to technical and executive audiences, manages escalations, mentors junior staff, and recommends product enhancements.

Consults with clients to document business and content challenges, design Seismic implementation solutions, guide change management, provide SLA-based support, conduct client training, and manage projects. The role requires strong client communication, solution architecture, analysis, troubleshooting, Microsoft Office proficiency, and the ability to manage multiple concurrent engagements.

Consults with clients to document business and content challenges, design Seismic-based solutions, guide implementation, support change management, provide ongoing services, conduct training, and manage projects. The role requires strong client-facing communication, problem-solving, solution architecture, relationship management, and the ability to manage multiple dynamic engagements.

Leads India-wide Finance, Information Technology, and Information Security organizations within a global CFO structure. Aligns local execution with global strategies, manages senior functional leaders, oversees governance, compliance, risk, workforce planning, transformation initiatives, and organizational effectiveness. Partners with India and global executives, develops leadership pipelines, drives cross-functional collaboration, and communicates business performance, risks, and priorities in a globally matrixed SaaS company.

Designs, develops, and maintains automated testing frameworks and scripts across UI, API, and data layers. Executes tests, analyzes results, identifies defects, and supports debugging and resolution. Creates test plans and scenarios, collaborates on test strategies and acceptance criteria, reviews coverage, and improves testing processes. Uses AI-assisted tools to increase testing efficiency while partnering with developers, product managers, SRE, infrastructure, and delivery teams.

Designs and implements API integrations and custom solutions for enterprise clients. Leads requirements gathering, provides technical guidance, manages risks across concurrent projects, and serves as a subject matter expert on platform capabilities. The role includes customer presentations, training, post-deployment support, escalations, cross-functional collaboration, and advocating for product enhancements. Candidates troubleshoot Python code, work with Salesforce and RESTful APIs, and apply AI tools to improve efficiency.