Jobs at Seesaw

Manage a high-volume portfolio of UK school, trust, and district customers through proactive outreach, renewals, retention, expansion, and product adoption. Build customer relationships, identify risks and growth opportunities, maintain accurate records in customer success tools, respond within service levels, and collaborate cross-functionally to improve customer outcomes and team processes.

Leads the Core Systems engineering team responsible for reliable, scalable foundational platforms. Manages and develops engineers, guides architecture and technical tradeoffs, delivers incremental platform improvements, and strengthens operational practices through observability, incident reviews, and capacity planning. Partners with product engineering teams to build shared APIs, services, and tools while balancing reliability, security, scalability, maintainability, and technical debt.

Design and build scalable backend platform services, internal APIs, configuration systems, feature-flag capabilities, and durable asynchronous workflows. Own architecture for build-time, runtime, and customer-managed settings, including migration of legacy systems. Implement secure, auditable, observable, and recoverable production systems while collaborating with infrastructure, client, and application teams. This is a senior hands-on individual contributor contract role with broad technical ownership.

Build and operate secure, resilient AWS infrastructure across multiple accounts and regions. Develop reusable Terraform modules, automate environment provisioning and service delivery, improve networking and IAM, and establish CI/CD, observability, disaster recovery, cost visibility, and compliance controls. The role partners with backend, security, and compliance teams to improve reliability, incident response, developer self-service, and safe production changes.

Own complex backend and platform modernization work across Python services, APIs, background jobs, serverless functions, authentication, integrations, and data pipelines. Design reliable asynchronous workflows with retries, idempotency, replay, and recovery. Improve testing, automation, observability, and operational tooling while troubleshooting production systems and safely evolving a large-scale SaaS platform.

Own and grow Seesaw’s Australian territory by acquiring new school customers and expanding strategic opportunities. Manage the full B2B sales cycle from prospecting through contract close, build relationships with education leaders, maintain pipeline and forecasts, and collaborate with marketing, customer success, and implementation teams. The role requires consultative selling, product demonstrations, commercial negotiation, territory management, and extensive travel to education conferences and stakeholder meetings across Australia.

Develop and operate highly scalable backend systems and AWS infrastructure. Responsibilities include maintaining Python HTTP services, working with DynamoDB, Elasticsearch, and Redis, provisioning cloud resources through infrastructure as code, reasoning about distributed systems, and owning software from design through monitoring. The role also focuses on reliability, security, performance, cost optimization, observability, technical roadmaps, and collaboration with engineering and product stakeholders.