Teams at Seesaw

Manage a high-volume portfolio of UK school, trust, and district customers through proactive outreach, renewals, retention, expansion, and product adoption. Build customer relationships, identify risks and growth opportunities, maintain accurate records in customer success tools, respond within service levels, and collaborate cross-functionally to improve customer outcomes and team processes.

Leads the Core Systems engineering team responsible for reliable, scalable foundational platforms. Manages and develops engineers, guides architecture and technical tradeoffs, delivers incremental platform improvements, and strengthens operational practices through observability, incident reviews, and capacity planning. Partners with product engineering teams to build shared APIs, services, and tools while balancing reliability, security, scalability, maintainability, and technical debt.

Design and build scalable backend platform services, internal APIs, configuration systems, feature-flag capabilities, and durable asynchronous workflows. Own architecture for build-time, runtime, and customer-managed settings, including migration of legacy systems. Implement secure, auditable, observable, and recoverable production systems while collaborating with infrastructure, client, and application teams. This is a senior hands-on individual contributor contract role with broad technical ownership.