Jobs at SD Solutions

Configure and customize Salesforce CRM, design declarative automation (Flows, Approvals), develop custom features with Apex and LWC, manage data models and integrations, write unit tests, support data import/export, document solutions, train users, and translate stakeholder requirements into scalable Salesforce architectures.

Triage, debug, and resolve bugs; validate and promote staged features to production using feature branches/flags; maintain reliability of backend AI applications and agent orchestration; work closely with the founder; focus on maintenance and AI-assisted engineering workflows rather than net-new feature builds.

Provide presales technical support and demonstrations for BESS products, review system requirements, assist with software integration and testing, analyze field data, troubleshoot and recommend model/configuration improvements, document workflows, and participate in cross-functional technical discussions to improve reliability, efficiency, and user experience.

Design, build, operate, and scale containerized data infrastructure on Kubernetes/Linux for batch and streaming workloads. Develop Python automation and tooling, manage GitOps-based deployments, improve reliability, observability, and performance of distributed data systems, and work with cloud (AWS) and CI/CD workflows.

Manage a portfolio of top-tier fintech customers to drive adoption, retention, expansion, and satisfaction. Serve as primary contact, resolve escalations, identify upsell opportunities, collaborate with Sales, Product, and Support, use data to prioritize actions, and mentor new team members while sharing best practices.

Lead end-to-end ERP migration projects for existing customers, acting as primary contact for finance stakeholders, coordinating internal teams, planning cutover and hypercare, advising on data migration best practices, and maintaining project timelines and documentation.

Lead design and implementation of data solutions and scalable ELT/ETL pipelines to ensure regulatory compliance and legal process automation. Maintain data integrity across large datasets and production systems, modernize architecture, refactor complex flows, optimize alerts, and collaborate with Legal, Compliance, and engineering teams.

Lead design and implementation of backend systems and scalable microservices for compliance and legal automation. Ensure data integrity across large datasets and pipelines, modernize legacy systems, build event-driven automation and third-party integrations (e.g., Verdata, Salesforce), and collaborate with Legal and Compliance to translate regulatory requirements into technical solutions.

Manage assigned accounts via high-volume outbound calling and structured email follow-ups; conduct discovery on fleet needs and purchasing patterns; follow up on quotes, carts, and inquiries; serve as primary contact for orders, pricing, and availability; segment territory, identify upsell/cross-sell opportunities, maintain accurate CRM records, and learn a broad parts catalog while working core U.S. business hours independently.

Lead SaaS implementation projects for Tipalti's accounts payable and global payments platform. Manage technical integrations, project timelines, and stakeholder communication, deliver exceptional customer service, and contribute to internal knowledge sharing to ensure successful onboarding and adoption.

Lead ERP integration projects for customers: configure, test, deploy and support integrations (NetSuite, Intacct, QuickBooks, Dynamics BC) with Tipalti. Collaborate with engineering, product, and customer teams, provide end-user training, troubleshoot technical issues, and improve internal processes and documentation using Slack, JIRA, and Confluence.

Lead development and own core backend features (audience targeting, search, management API). Collaborate on design/architecture, modernize and refactor systems, bridge audience data to downstream targeting, and mentor other developers.

Lead two Gen AI teams to design, build, and deploy next-generation conversational agents. Manage roadmaps, mentor engineers, coordinate with product and business stakeholders, and integrate advanced LLM techniques and external APIs into production systems.

Own and grow a gamified engagement and loyalty platform for associates, expanding into merchant operations. Define vision, roadmap, metrics, write specs, prioritize, run full product lifecycle, analyze results, and work cross-functionally with design, engineering, and business stakeholders.

Develop detailed facade layouts and building envelope designs in Revit; create and maintain Revit families; extract schedules/quantities; prepare detailed construction drawings and collaborate with engineering teams to support BIM standards and project delivery.

Full-stack developer responsible for building and maintaining a unified merchant onboarding platform: design, implement, integrate third-party APIs, write/tests code, support production systems, and collaborate cross-functionally to deliver scalable solutions.

Investigate AML, CTF, and sanctions-related alerts; analyze transaction data; document findings and finalize SARs; collaborate with internal teams; use case management and transaction monitoring tools; meet case production goals while maintaining quality and regulatory compliance.

Lead demo engineering and product-focused growth initiatives for Tipalti. Design, build, and maintain product demos and demo environment configurations, create documentation and talk tracks, partner with product, sales, and marketing, and craft narratives to drive product adoption.

Perform KYC/CDD for corporate customers: verify documentation, assess ownership, source of funds, sanctions/PEP risk, and perform risk-based onboarding decisions. Conduct ongoing monitoring, 360° investigations using internal systems and public records, communicate with stakeholders, escalate high-risk cases, and maintain audit-ready case documentation.

Sell an AI-driven freight forwarding platform to freight forwarders: source leads, leverage network, manage full sales cycle, negotiate and close deals, and coordinate with marketing, product, and customer success to meet regional sales targets and ensure client satisfaction.