Jobs at Scrunch

Manage agency partner relationships to drive adoption, retention, and expansion of Scrunch's AI search visibility platform. Deliver strategic recommendations from platform data, run onboarding and quarterly business reviews, enable agencies to sell Scrunch, and apply scalable playbooks to maximize customer value and engagement.

Serve as primary CSM for agency partners to drive adoption, retention, and expansion of Scrunch's AI search platform. Translate platform data into strategic recommendations, run quarterly business reviews and content strategy sessions, enable agencies to sell Scrunch, and apply scalable playbooks to manage account volume.

The Senior Infrastructure Engineer will design, build, and operate crucial cloud infrastructure and developer tools, focusing on observability, reliability, and performance in a high-velocity software environment.

Own full sales cycle selling Scrunch to digital, SEO, content, and performance marketing agencies. Prospect and close agency leaders, run consultative multi-stakeholder processes, drive pipeline via inbound and targeted outbound, and partner with Customer Success, Marketing, and Product to ensure adoption and expansion.

Own new-business sales to digital, SEO, content, and performance agencies: run the full consultative sales cycle from prospecting to close, drive pipeline via inbound and targeted outbound, collaborate with Marketing/Product/Customer Success for messaging and smooth handoffs, and enable adoption and expansion to help agencies deliver better client outcomes.

The Senior Infrastructure Engineer will design, build, and operate foundational systems for Scrunch, focusing on cloud infrastructure, developer tooling, and reliability.

The Product Engineer will own end-to-end product development, making product decisions, building reusable components, and utilizing AI tools for faster development while maintaining quality and scalability.

The Enterprise Customer Success Manager will guide enterprise clients in utilizing AI tools for marketing success, ensuring high engagement and satisfaction with their software solutions.

The Enterprise Customer Success Manager will engage with 10-20 enterprise clients, ensuring they effectively adopt and maximize value from the AI search optimization platform, while providing strategic recommendations and onboarding support.

The Product Marketing Manager will create sales enablement materials, train the sales team, track competitors, and refine enterprise positioning.

Act as a technical advisor for enterprise customers, lead complex pre-sales cycles (discovery, PoCs, demos, proposals), design integrations and architectures, handle security/compliance/procurement during deals, collaborate with Product/Engineering/Legal/CS, and support onboarding and expansion to drive adoption and upsell.

The role involves analyzing AI search performance, providing insights for customers, developing measurement frameworks, and improving reporting methodologies.

The Product Engineer role involves owning the complete product lifecycle, building features end-to-end across frontend and backend, driving product decisions, and creating scalable systems using modern AI tools. A focus on user experience and speed of delivery is essential.