Teams at Scott Family of Dealerships

Guide customers through vehicle financing, protection products, credit decisions, deal structuring, lender submissions, contract preparation, and closing. Maximize dealership profitability while maintaining transparent customer service and compliance with local, state, and federal regulations. Audit completed deals, improve processes, ensure timely contract funding, and protect the dealership’s financial interests.

Serve as the dealerships BDC representative: respond to phone, internet, and live chat leads; schedule and follow up on sales appointments; provide product and initial financing information; use CRM daily; support team process improvements and maintain strong customer engagement.