Teams at SBT Global, Inc.

Support enterprise IT asset and workspace management solutions, including business phones and AV assets. Coordinate with IT, Security, Finance, engineering, sales, customer success, and end users to maintain stable operations, identify customer and market needs, translate requirements into product features, analyze product data, monitor competitors, and maintain solution documentation and reports. Korean fluency and the ability to prepare business reports in Korean are required.

Manages IT projects while serving as a liaison between business stakeholders and technical teams. Responsibilities include project planning, budgeting, resource allocation, requirements gathering, process modeling, solution design, risk assessment, stakeholder communication, documentation, and testing. The role develops test plans and scenarios, validates system implementations, and supports process improvements. Korean and English bilingual communication is required or strongly preferred, with work based in Plano, Texas.

Operate and maintain CIM systems supporting automated logistics and battery manufacturing. Responsibilities include updating CIM-PLC communication specifications, monitoring operations, analyzing logs, troubleshooting integration issues, supporting customers, collaborating with MES and MCS engineers, validating equipment interfaces, performing upgrades and tuning, documenting resolutions, and supporting smart factory initiatives.