Teams at SBT Global, Inc.

Provide Tier 2 support for Windows computers, peripherals, mobile devices, software, networks, and user accounts. Manage onboarding, offboarding, Active Directory access, software deployment, patching, remote support, ticket documentation, and IT asset records. Resolve on-site and urgent issues, identify recurring problems, and collaborate with infrastructure, network, and security teams. Support a large enterprise user base while following IT security and operational standards.

Manage N-DAS and Private 5G product, business, solution development, and deployment projects. Coordinate engineering, construction, procurement, vendors, customers, and internal teams while overseeing schedules, risks, costs, deliverables, and project reporting. Support pre-sales through customer meetings, site visits, proposals, SOWs, BOMs, estimates, and CAPEX/OPEX analysis. Develop market opportunities, customer relationships, and solution materials across Texas and other U.S. markets.

Manages Amazon Seller Central, Shopify, and Google Ads operations for a consumer products business. Responsibilities include optimizing listings and A+ Content, managing PPC campaigns, monitoring FBA inventory, supporting Shopify merchandising, analyzing sales and advertising performance through GA4, resolving marketplace issues, and preparing performance reports and recommendations.