Jobs at Sauce

Qualify and convert inbound restaurant leads into sales opportunities by conducting discovery calls, scheduling meetings for Account Executives, maintaining lead records in HubSpot, following up via phone/email/SMS, disqualifying non-fit leads, and collaborating with Sales, Marketing, and Revenue Operations to meet conversion and pipeline goals.

Proactively prospect and outreach to restaurants via cold calls, email, and SMS to generate qualified meetings. Research targets, qualify needs around delivery and margins, manage outreach cadences in HubSpot, and hand off opportunities to Account Executives while iterating messaging with Sales and Marketing.

Lead and scale Customer Success and Onboarding as a player-coach: own NRR/GRR, activation, time-to-value and adoption metrics; manage strategic accounts; refine playbooks, SLAs, and health scores; build AI-powered automations and operational tooling; partner cross-functionally with Sales, Product, Support, RevOps, and Marketing to improve onboarding predictability, retention, and customer outcomes.

The AI Operations Engineer will build and maintain AI-powered tools for operations, collaborate with stakeholders, and handle multiple daily software releases.

Responsible for managing accounts payable operations, month-end close processes, bank reconciliations, and P&L analysis within a remote finance team.

Lead and systematize cross-functional operations: own multi-team escalations, build playbooks/runbooks, establish SLAs and metrics, eliminate root causes via automation/agents, and scale delivery and support operations into documented, measurable teams.

Lead the expansion of Sauce's Online Storefront and Delivery Management, crafting compelling messaging and managing product marketing initiatives across channels.

Build and maintain AI-powered internal tools and agentic workflows for operations. Ship rapid iterations (multiple daily releases), integrate third-party APIs, own QA, and translate ops feedback into production deployments.

Lead hands-on development of tech solutions for the GTM engine using AI and automations, ensuring alignment of marketing, sales, and customer success to maximize customer value and revenue.

As a Customer Success Manager at Sauce, you will manage SMB restaurant accounts, ensuring customer satisfaction, driving product adoption, and identifying growth opportunities while advocating for customers' needs.

As a Senior Accountant, you'll oversee accounting operations focusing on AP, P2P, and reconciliations while supporting monthly financial close and analysis.