Search the 9 jobs at Sauce Labs

The Senior Customer Success Manager at Sauce Labs will be responsible for fostering relationships with enterprise customers, ensuring their successful adoption of Sauce products, and noting strategic business goals. The role includes monitoring customer health scores, providing ongoing support, and collaborating with internal teams to deliver optimal customer experiences.

Lead the vision, strategy, and execution of Sauce Labs' Mobile Application Testing portfolio. Oversee cross-functional teams, develop product roadmaps, perform market analysis, and optimize product performance while mentoring junior product managers.

The Customer Support Engineer is responsible for assisting customers with technical issues, providing solutions and guidance to enhance product usage and satisfaction.

The Senior Backend Software Engineer will work on Sauce Connect, focusing on designing and implementing secure tunneling solutions, improving performance, and maintaining quality. Responsibilities include collaborating with cross-functional teams, resolving customer issues, and adopting new technologies.

The role involves participating in team ceremonies, optimizing processes, incident response, managing and supporting systems across various technologies, and maintaining a security-first ethos. It requires managing deliverables and working with cloud technologies.

The Senior Account Executive at Sauce Labs leads sales efforts and expands business within existing accounts. Responsibilities include achieving financial goals, managing customer relationships, driving product sales, and collaborating with cross-functional teams to ensure client satisfaction and growth.

The Senior Product Manager will lead the vision, strategy, and execution of key products at Sauce Labs. Responsibilities include developing product roadmaps, managing stakeholder communications, leading cross-functional teams, and optimizing product features based on user feedback and performance metrics.

The Senior Product Manager will drive the vision and strategy for Sauce Labs' Platform Services, leading cross-functional teams to deliver solutions aligned with customer needs and business goals. Responsibilities include managing the product roadmap, leading product development, communicating with stakeholders, and mentoring junior product managers.

The Sales Development Representative is responsible for generating new business opportunities and qualifying sales-ready leads. Collaborating with marketing and sales teams, you will engage prospective customers, manage CRM records, and strive to meet monthly quotas for opportunity generation, with an emphasis on improving conversion rates. Strong communication and organizational skills are essential.