Jobs at Sardine

Own new business sales for Sardine’s crypto vertical, targeting exchanges, wallets, custodians, on/off-ramps, stablecoin issuers, and blockchain ecosystems. Build pipeline through conferences and industry relationships, lead multi-stakeholder discovery, position integrated fraud and compliance solutions, and structure and close complex multi-module platform deals. The role requires crypto-specific buyer relationships, fluency in AML, KYC/KYB, and sanctions, collaboration with executives and Solutions Engineering, and frequent travel to conferences and client sites.

Manage strategic enterprise accounts for a fraud, payments, and compliance platform. Responsibilities include owning customer relationships, driving expansion and upsell opportunities, leading implementations and go-lives, providing technical fraud and compliance advisory, monitoring performance KPIs, and partnering with solutions, data, engineering, and product teams. The role requires fluent Portuguese, English, and Spanish, extensive B2B SaaS account management experience, and expertise in payments, fraud, crypto, or compliance within the Brazilian market.

Manage full-cycle recruitment for go-to-market roles across the United States and Canada. Responsibilities include sourcing candidates, partnering with hiring managers on requirements and hiring strategies, advising on market conditions and recruiting funnels, managing candidate experiences, and improving recruiting processes. The role requires strong knowledge of B2B SaaS hiring, data-driven recruiting, ATS tools, People Operations, and fast-paced startup environments.

Manage strategic B2B SaaS customers as their primary point of contact, maximize product ROI, advise on fraud and compliance best practices, translate technical challenges into solutions, monitor KPIs, and coordinate internal teams. The role requires strategic account management, customer-facing communication, project coordination, analytics, and expertise in fraud, payments, compliance, or AML/KYC, with a focus on banking customers and API integrations.

Manage a portfolio of B2B customers as their primary Sardine stakeholder. Advise clients on fraud, compliance, payments, and risk best practices; explain complex product and technology concepts; coordinate solutions with internal teams; monitor and communicate KPIs; analyze fraud typologies; and support strategic customer expansion while maximizing product ROI.

Lead end-to-end data and ML pipelines for onboarding and fraud decisions: ingest streaming and batch sources, build feature platform and entity resolution, productionize ML models, enforce PII/data governance, and set technical direction while mentoring engineers and ensuring low-latency, reliable serving.

Lead technical sales engagements for Sardine's fraud and AML platform: deliver demos, complete RFPs, create solution designs, support security reviews, and influence product roadmap to win enterprise customers.

Manage key customer accounts and ensure satisfaction by maximizing ROI from Sardine's fraud prevention products, while collaborating with internal teams.

Build and own platform infrastructure, CI/CD pipelines, and observability; implement FinOps governance and cost optimization; enable developer productivity via internal tooling; define SLOs and improve system reliability while collaborating with security, finance, and product teams.

Design and run evaluation frameworks to assess third-party vendor data for fraud detection. Build lift analyses, backtests, and champion/challenger tests; profile vendor datasets for quality and coverage; collaborate with fraud, product, and data engineering to define ingestion and testing requirements; translate findings into actionable recommendations and maintain an internal knowledge base; support ad hoc analyses on fraud trends and model performance.

Full-cycle technical recruiter responsible for sourcing, screening, interviewing, and closing candidates for software engineering, data science, ML, and product roles across regions. Partner with hiring managers on job requirements and hiring strategy, manage offer processes, ensure excellent candidate experience, and use ATS, Notion, and data-driven recruiting to support growth in a remote-first, high-growth SaaS startup.

Lead client onboarding and end-to-end integrations for fraud and compliance products. Manage API/SDK documentation, analyze technical requirements, design integration solutions, run implementation projects, support clients through onboarding, and provide product feedback to internal teams.

Lead Sardine's federal GTM: build and qualify pipeline, manage capture cycles through contract award, engage agency stakeholders and SIs, coordinate demos with solutions engineering, maintain Salesforce pipeline, and represent the company at federal industry events.

Lead and scale a Support Engineering team handling complex API and payments issues, own incident response and SLAs, build operational processes, drive metrics and automation, partner cross-functionally, and hire and develop team members.

Lead RevOps analytics and GTM engineering to scale revenue processes. Build analytics infrastructure, evaluate AI-first tech, automate lead-to-cash workflows using AI-assisted development, integrate systems, and deliver data-driven strategic insights across Sales, Marketing, and Post-Sales.

Lead technical pre-sales for Sardine's fraud and compliance platform: deliver tailored demos, complete RFPs, produce solution designs, liaise with security teams, and inform product roadmap to win enterprise customers.

As a Data Scientist, you will design and deploy data-driven fraud prevention solutions, working directly with clients to tackle unique challenges. You'll build machine learning models and collaborate with engineering to enhance backend systems.

The Support Engineer will provide technical support and customer assistance for the platform, troubleshoot issues, and collaborate with internal teams to enhance customer satisfaction and product quality.

As an FP&A Analyst, you'll manage budget analysis, partner with departments on financial planning, develop operating models, and leverage AI for financial insights.

Lead end-to-end customer integrations for a fraud and risk SaaS platform. Implement APIs, webhooks, data mappings, and event-driven workflows; manage implementation projects, produce docs and SDKs, troubleshoot production issues, and collaborate with engineering, product, and post-sales to ensure successful onboarding.