Jobs at Sardine

Own and grow a portfolio of strategic partners, recruit new partners, and drive revenue through reseller, co-sell, and referral channels. Responsibilities include quota attainment, partner enablement, joint demand generation, channel strategy, performance reporting, and cross-functional collaboration with Product, Sales Engineering, Marketing, and Sales teams.

Own and grow Sardine’s strategic partner portfolio, carry revenue quota, recruit and activate new partners, and drive reseller, co-sell, and referral opportunities. Enable partner sales teams, develop joint demand-generation campaigns, shape channel strategy, and collaborate with Product, Sales Engineering, Marketing, and Sales on embedded deployments and revenue growth.

Lead client implementations and integrations for fraud and compliance products. Translate technical and business requirements into scalable solutions, manage onboarding and implementation projects, own API and SDK documentation, analyze SQL and JSON payloads, mitigate delivery risks, support clients, and provide product feedback to internal teams.

Build and deliver features for Sardine’s internal and client-facing dashboards, collaborating with stakeholders from implementation through delivery. The intern will enhance employee productivity, maintain high standards for testing, documentation, security, privacy, and compliance, and apply an empathetic, customer-centric approach. The internship requires at least 20 hours weekly for a minimum of three months and is remote within the United States or Canada.

The Integration Engineer will lead client onboarding for fraud and compliance products, manage integrations, analyze requirements, and support clients throughout the process.

Lead client onboarding and end-to-end integrations for fraud and compliance products. Translate technical and business requirements into scalable solutions, manage implementation timelines and risks, support customers, maintain API and SDK documentation, analyze SQL and JSON data, build internal automation tools, and provide product feedback to internal teams.

Design, build, and maintain reliable backend APIs, services, and systems. Collaborate with stakeholders and engineering teams to deliver scalable features, shape technical roadmaps, improve tooling and processes, document services, and uphold engineering standards. The role emphasizes highly available production services, data pipelines, and fraud prevention or compliance expertise within banking or fintech.

Provides end-to-end technical support for Sardine’s API-driven risk and payment platform. Troubleshoots customer issues involving APIs, SDKs, web technologies, cloud infrastructure, and SQL; communicates resolutions across support channels; escalates bugs to engineering; creates documentation and support tools; and advocates for customer needs and product improvements.

Own and scale Sardine’s global B2B events program, including conferences, tradeshows, SardineCon, executive dinners, and partner events. Lead strategy, sponsorships, budgeting, vendors, logistics, staffing, on-site execution, performance reporting, and ROI optimization. Build pre-event playbooks, manage agencies and contractors, coordinate cross-functional teams, and develop internal events processes and staff as the program grows.

Manage end-to-end payroll for US, Canadian, Lithuanian, contractor, and EOR workers. Responsibilities include payroll processing and corrections, tax compliance, registrations, retirement funding, reconciliations, audits, stipends, reimbursements, accruals, and payroll-related accounting. Partner with People Operations, Finance, IT, international teams, and payroll vendors to ensure accurate, compliant, and timely payments.

Build end-to-end fraud investigation tools across backend and frontend systems. Develop graph visualizations for fraud rings, performant search capabilities, data-intensive applications, and robust data pipelines. Translate complex technical workflows into intuitive interfaces, collaborate with cross-functional teams, and diagnose system issues while delivering scalable, production-ready features in a fast-paced startup environment.

Manage strategic B2B SaaS customers as their primary point of contact, maximizing ROI and supporting fraud, compliance, payments, and risk objectives. Translate technical problems into actionable solutions, advise on fraud and compliance best practices, monitor customer KPIs, and coordinate internally with analytics, data science, integrations, and product teams. Lead strategic analysis, manage stakeholder needs, identify fraud typologies, communicate insights, and support long-term customer expansion.

Design, build, and maintain reliable backend APIs, services, and systems. Collaborate with stakeholders and engineering teams to deliver scalable features, contribute to technical roadmaps, improve internal tooling and engineering standards, and create technical documentation. The role emphasizes highly available production services, data pipelines, customer-centric development, and fraud prevention or compliance domain expertise.

Develops enterprise account targeting strategies, conducts tailored outbound and LinkedIn social selling, qualifies prospects, overcomes objections, and schedules high-quality meetings for account executives. Maintains account and contact data in Salesforce, Sales Navigator, and ZoomInfo; coordinates conference outreach, supports sales operations automation, and follows a process-driven prospecting motion across fintech, financial services, marketplaces, ecommerce, and high-risk industries.

Partners with Engineering and Product leaders to support organizational design, talent planning, performance management, career paths, compensation, employee relations, and manager coaching. Leads learning and development initiatives, uses People data to guide engagement and retention decisions, and ensures compliant People practices across international, distributed teams.

Own the Sonar product roadmap and develop infrastructure for secure collaboration, identity, investigation, and distribution across financial institutions and their AI agents. Define technical specifications, integration documentation, regulatory product requirements, success metrics, and platform architecture. Partner with Engineering, Legal, fraud and AML teams, Sales, Business Development, and institutional partners to scale API and data-sharing capabilities within financial crime compliance constraints.

Own end-to-end technical customer support for Sardine’s API-driven risk and payment platform. Troubleshoot complex issues involving APIs, SDKs, web technologies, SQL, and cloud infrastructure; collaborate with customers, vendors, and engineering teams; escalate product bugs; and create documentation, tools, and processes that improve support efficiency and customer self-service.

Conduct user acceptance, functional, regression, API, performance, and automation testing across dashboard, API, and mobile SDK products. Develop test plans and scripts, document and track defects, perform root cause analysis, support release troubleshooting in cloud environments, and collaborate with customers, product owners, engineers, and stakeholders to ensure product quality.

Own integration project plans for complex enterprise engagements, managing milestones, dependencies, timelines, risks, feature requests, governance, and client communications. Coordinate Engineering, Product, Integrations, Solutions, and client stakeholders while maintaining RACI ownership, reporting project health, managing expectations, and ensuring deliverables remain organized and on track across concurrent implementations.

Leads Sardine’s Integration and Support Engineering organization of approximately 20 people. Builds scalable playbooks, onboarding processes, SLAs, and operational standards; develops technical leaders; provides technical judgment for customer scoping and contracts; partners with Sales, Account Management, and POC teams; and drives successful implementations, customer satisfaction, expansion, and retention.