Jobs at Sarah Bush Lincoln Health Center

Administers and maintains enterprise systems and infrastructure, with primary responsibility for firewall configuration, policy management, monitoring, VPN connectivity, and security incident response. The role provisions systems, manages software releases, monitors performance and capacity, resolves technical issues, supports system upgrades and lifecycle management, maintains documentation, and participates in an on-call rotation. It requires strong networking knowledge, firewall administration experience, and an associate degree.

Administer employee benefit programs, including enrollment, life events, billing, reporting, reconciliation, compliance, open enrollment, and benefits communications. Maintain accurate benefits data in HRIS and payroll systems, monitor eligibility and deductions, support employees with benefit questions, and resolve issues with carriers, vendors, payroll, and third-party administrators while protecting confidential information.

Designs promotional and educational materials for print and digital channels, develops marketing strategies, manages social media and online reputation responses, coordinates events and publicity, creates advertising content, and proofreads communications for accuracy, consistency, and grammar.

Provides hardware and software support across a health system, including equipment deployment, software installation and upgrades, troubleshooting, user assistance, call logging, documentation maintenance, recurring issue resolution, and technical project support. Participates in a 24-hour technical on-call rotation and escalates urgent problems appropriately.

Provides orientation, training, skills assessments, and ongoing education for patient registration staff. Develops and updates work instructions, customer service and telephone etiquette training, and front-office procedures. Assesses learning needs, monitors employee performance, provides feedback and remediation, and coordinates training schedules with leadership. Travels to practice management clinic locations to support registration staff training.