Sangoma Benefits Overview

Process customer invoices, track and apply payments, reconcile accounts, monitor aging reports, support collections, resolve billing disputes, prepare adjustments and credit memos, and assist with month-end close. The role also maintains accurate account records, collaborates with internal teams and customers, investigates discrepancies, and helps improve accounts receivable procedures and reporting.

Own quality assurance for cloud communications and frontend applications by designing test strategies, executing manual and automated testing, validating APIs and performance, investigating defects, and integrating automation into CI/CD pipelines. Collaborate cross-functionally on releases, analyze logs and network traffic, troubleshoot production issues, improve QA practices, and mentor junior engineers.