Offices at SambaSafety

The Accounts Receivable Analyst will contact customers with past due accounts to collect outstanding payments and resolve billing issues. The role involves documenting customer interactions, negotiating payment arrangements, and managing a high volume of accounts while meeting collection goals.

The Customer Success Representative at SambaSafety is responsible for client retention and exceptional service delivery to strategic customers. Key tasks include resolving frontline issues, educating clients on product features, and ensuring a smooth customer experience through effective communication and operational management oversight.

The Content Writer will create compelling marketing collateral, including blog posts, white papers, social media content, and more for SambaSafety. They will optimize content for SEO, contribute to social media strategies, and analyze performance metrics to improve effectiveness. Collaboration with the Director of Insurance Demand is required to develop email nurture strategies and A/B test various content to enhance conversions.