SambaSafety Offices

Owns the full lifecycle of an assigned GIS product or business system, including discovery, strategy, roadmap recommendations, backlog prioritization, requirements, delivery partnership, user acceptance testing, release readiness, adoption, and outcome measurement. Translates business needs between stakeholders and technical teams, makes day-to-day product decisions, manages dependencies and trade-offs, and recommends roadmap investments within established strategic and architectural guidelines.

Respond to and qualify inbound leads from marketing campaigns, website inquiries, and content engagement. Research prospects, nurture sales opportunities, schedule qualified meetings, meet pipeline and quota targets, and track activity in Salesforce. Partner with marketing on lead quality and campaign feedback while maintaining product and competitive knowledge.

Provide onsite and remote enterprise IT support for macOS and Windows systems, executives, Teams conference rooms, networking, printers, hardware, software, and peripherals. Own Jira Service Management tickets through resolution, maintain Confluence knowledge articles, deploy and refresh workstations, manage AWS WorkSpaces and mobile devices, administer Okta and Microsoft 365 access, and troubleshoot security, connectivity, and productivity tools while supporting global users.