SambaSafety
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The Customer Success Representative at SambaSafety is responsible for client retention and exceptional service delivery to strategic customers. Key tasks include resolving frontline issues, educating clients on product features, and ensuring a smooth customer experience through effective communication and operational management oversight.
The Accounts Receivable Analyst will contact customers with past due accounts to collect outstanding payments and resolve billing issues. The role involves documenting customer interactions, negotiating payment arrangements, and managing a high volume of accounts while meeting collection goals.
The Content Writer will create compelling marketing collateral, including blog posts, white papers, social media content, and more for SambaSafety. They will optimize content for SEO, contribute to social media strategies, and analyze performance metrics to improve effectiveness. Collaboration with the Director of Insurance Demand is required to develop email nurture strategies and A/B test various content to enhance conversions.
The Insurance Services Director is responsible for executing the Customer Success strategy with the Insurance Services team, managing customer relationships, and leading a team of Customer Success Managers. This role focuses on ensuring a successful customer journey, mapping the customer journey, and implementing strategies for customer retention and growth.
The Senior Product Marketing Manager at SambaSafety will strategize and execute marketing initiatives for the Insurance line, leveraging market research, competitive analysis, and sales enablement while collaborating across departments to enhance product value and customer retention.
The Marketing Coordinator will enhance content and social media strategies, manage social media accounts, create and optimize content, oversee marketing campaigns, maintain website updates, and generate performance reports. A focus on creativity, detail, data analytics, and problem-solving is essential for success.
The Solutions Delivery Manager leads the Customer Implementation Service Team, managing Solutions Architects and Technical Specialists to deliver strategic solutions and integrate SambaSafety's software effectively into customer environments. This role involves team leadership, building relationships with stakeholders, overseeing solution designs, and ensuring alignment with business goals while mentoring the team.
As an Insurance Account Executive - Enterprise at SambaSafety, you will engage with prospects in the insurance industry to qualify and strategically sell SambaSafety's risk management software. Responsibilities include prospecting, maintaining product knowledge, identifying growth opportunities, and participating in sales and product trainings.
As a Solutions Consultant at SambaSafety, you will engage with commercial customers, providing technical guidance and support throughout the sales process. You will demonstrate the value of products, analyze customer requirements, and collaborate with various teams to develop effective solutions and presentations that address client needs.
As a Sales Development Representative, you will build a revenue pipeline by engaging with prospects, conducting research, and setting meetings. Your role involves qualifying leads, driving pipeline growth, and managing activities via Salesforce.com, while consistently meeting sales quotas.